Phase 4 work order profile depth

CHANGELOG.md

@@ -14,6 +14,7 @@ This project uses Git as the primary rollback trail. The `.old` convention is re
 - Documented the preferred local-to-GitHub-to-remote-update workflow and the ChristIT conversion from rsync test deploy to Git checkout.
 - Added Phase 2 directory quality improvements with advanced provider/buyer filters, sort controls, profile badges, rating-aware cards, result counts, and empty states.
 - Added Phase 3 asset and storage management with configurable attachment disk/root/size/MIME policy, image previews, file metadata display, attachment deletion, update-script storage linking, and upload policy tests.
+- Added Phase 4 work-order and profile depth with structured work-order setup, checklist completion, evidence rules, change requests, print packets, structured provider services/tools/certifications, structured buyer policies/locations, and public/private profile section controls.
 - Created the Laravel Provider Exchange prototype with Breeze authentication, seeded demo users, and role support for admins, providers, buyers, and hybrid accounts.
 - Added provider and buyer profile management with service areas, profile details, and external profile snapshot records.
 - Added social posts, buyer job posts, provider quotes, quote revisions, quote decline flow, and buyer quote acceptance.

app/Http/Controllers/BuyerProfileController.php

@@ -71,14 +71,25 @@ class BuyerProfileController extends Controller
             'description' => ['nullable', 'string'],
             'service_categories' => ['nullable', 'string'],
             'hiring_regions' => ['nullable', 'string'],
+            'hiring_policies_text' => ['nullable', 'string'],
+            'locations_text' => ['nullable', 'string'],
             'vendor_onboarding' => ['nullable', 'string'],
             'payment_terms' => ['nullable', 'string'],
             'website_url' => ['nullable', 'url', 'max:255'],
             'contact_email' => ['nullable', 'email', 'max:255'],
             'public_contact' => ['nullable', 'boolean'],
+            'profile_visibility' => ['nullable', 'array'],
+            'profile_visibility.*' => ['nullable', 'boolean'],
+            'private_notes' => ['nullable', 'string'],
         ]);
 
         $data['public_contact'] = $request->boolean('public_contact');
+        $data['hiring_policies'] = $this->linesToRecords($data['hiring_policies_text'] ?? '', ['name', 'summary']);
+        $data['locations'] = $this->linesToRecords($data['locations_text'] ?? '', ['name', 'region']);
+        $data['profile_visibility'] = $this->normalizeVisibility($request, [
+            'description', 'categories', 'locations', 'policies', 'payment_terms', 'onboarding',
+        ]);
+        unset($data['hiring_policies_text'], $data['locations_text']);
 
         $request->user()->buyerProfile()->updateOrCreate(
             ['user_id' => $request->user()->id],
@@ -94,4 +105,21 @@ class BuyerProfileController extends Controller
             'profile' => $buyer->load('user', 'attachments', 'ratings.user'),
         ]);
     }
+
+    private function linesToRecords(string $text, array $keys): array
+    {
+        return collect(preg_split('/\r\n|\r|\n/', $text))
+            ->map(fn (string $line): array => array_pad(array_map('trim', explode('|', $line, count($keys))), count($keys), null))
+            ->filter(fn (array $parts): bool => (bool) ($parts[0] ?? null))
+            ->map(fn (array $parts): array => collect($keys)->mapWithKeys(fn (string $key, int $index): array => [$key => $parts[$index] ?? null])->all())
+            ->values()
+            ->all();
+    }
+
+    private function normalizeVisibility(Request $request, array $fields): array
+    {
+        return collect($fields)
+            ->mapWithKeys(fn (string $field): array => [$field => $request->boolean("profile_visibility.$field")])
+            ->all();
+    }
 }

app/Http/Controllers/ProviderProfileController.php

@@ -71,8 +71,11 @@ class ProviderProfileController extends Controller
             'bio' => ['nullable', 'string'],
             'service_area' => ['nullable', 'string', 'max:255'],
             'skills' => ['nullable', 'string'],
+            'services_text' => ['nullable', 'string'],
             'tools' => ['nullable', 'string'],
+            'tool_inventory_text' => ['nullable', 'string'],
             'certifications' => ['nullable', 'string'],
+            'certification_records_text' => ['nullable', 'string'],
             'insurance_status' => ['nullable', 'string', 'max:255'],
             'rate_card' => ['nullable', 'string'],
             'travel_policy' => ['nullable', 'string'],
@@ -80,9 +83,19 @@ class ProviderProfileController extends Controller
             'website_url' => ['nullable', 'url', 'max:255'],
             'phone' => ['nullable', 'string', 'max:255'],
             'public_contact' => ['nullable', 'boolean'],
+            'profile_visibility' => ['nullable', 'array'],
+            'profile_visibility.*' => ['nullable', 'boolean'],
+            'private_notes' => ['nullable', 'string'],
         ]);
 
         $data['public_contact'] = $request->boolean('public_contact');
+        $data['services'] = $this->linesToRecords($data['services_text'] ?? '', ['name', 'level']);
+        $data['tool_inventory'] = $this->linesToRecords($data['tool_inventory_text'] ?? '', ['name', 'category']);
+        $data['certification_records'] = $this->linesToRecords($data['certification_records_text'] ?? '', ['name', 'issuer']);
+        $data['profile_visibility'] = $this->normalizeVisibility($request, [
+            'bio', 'services', 'tools', 'certifications', 'rate_card', 'availability', 'imports',
+        ]);
+        unset($data['services_text'], $data['tool_inventory_text'], $data['certification_records_text']);
 
         $request->user()->providerProfile()->updateOrCreate(
             ['user_id' => $request->user()->id],
@@ -98,4 +111,21 @@ class ProviderProfileController extends Controller
             'profile' => $provider->load('user', 'externalImports.attachments', 'attachments', 'ratings.user'),
         ]);
     }
+
+    private function linesToRecords(string $text, array $keys): array
+    {
+        return collect(preg_split('/\r\n|\r|\n/', $text))
+            ->map(fn (string $line): array => array_pad(array_map('trim', explode('|', $line, count($keys))), count($keys), null))
+            ->filter(fn (array $parts): bool => (bool) ($parts[0] ?? null))
+            ->map(fn (array $parts): array => collect($keys)->mapWithKeys(fn (string $key, int $index): array => [$key => $parts[$index] ?? null])->all())
+            ->values()
+            ->all();
+    }
+
+    private function normalizeVisibility(Request $request, array $fields): array
+    {
+        return collect($fields)
+            ->mapWithKeys(fn (string $field): array => [$field => $request->boolean("profile_visibility.$field")])
+            ->all();
+    }
 }

app/Http/Controllers/QuoteController.php

@@ -121,6 +121,14 @@ class QuoteController extends Controller
             'status' => 'assigned',
             'agreed_terms' => trim(($quote->rate_summary ?? '')."\n\n".($quote->terms ?? '')),
             'deliverables_checklist' => $quote->jobPost->deliverables,
+            'scheduled_at' => $quote->jobPost->starts_at,
+            'appointment_window' => $quote->jobPost->time_window,
+            'checklist_items' => collect(preg_split('/\r\n|\r|\n/', (string) $quote->jobPost->deliverables))
+                ->map(fn (string $item): string => trim($item, " \t\n\r\0\x0B-[]"))
+                ->filter()
+                ->values()
+                ->all(),
+            'required_evidence' => $quote->jobPost->deliverables,
             'status_history' => [[
                 'status' => 'assigned',
                 'user_id' => $request->user()->id,

app/Http/Controllers/WorkOrderController.php

@@ -6,6 +6,7 @@ use App\Models\WorkOrder;
 use App\Notifications\ExchangeEventNotification;
 use Illuminate\Http\RedirectResponse;
 use Illuminate\Http\Request;
+use Illuminate\Support\Arr;
 use Illuminate\View\View;
 
 class WorkOrderController extends Controller
@@ -43,6 +44,21 @@ class WorkOrderController extends Controller
         ]);
     }
 
+    public function print(Request $request, WorkOrder $workOrder): View
+    {
+        $this->authorizeParticipant($request, $workOrder);
+
+        return view('work-orders.print', [
+            'workOrder' => $workOrder->load(
+                'jobPost',
+                'buyer.buyerProfile',
+                'provider.providerProfile',
+                'acceptedQuote',
+                'attachments',
+            ),
+        ]);
+    }
+
     public function transition(Request $request, WorkOrder $workOrder): RedirectResponse
     {
         $this->authorizeParticipant($request, $workOrder);
@@ -50,6 +66,8 @@ class WorkOrderController extends Controller
         $data = $request->validate([
             'status' => ['required', 'string', 'in:'.implode(',', WorkOrder::STATUSES)],
             'completion_notes' => ['nullable', 'string'],
+            'checklist_completed' => ['nullable', 'array'],
+            'checklist_completed.*' => ['nullable', 'boolean'],
         ]);
 
         $status = $data['status'];
@@ -76,6 +94,10 @@ class WorkOrderController extends Controller
             'status' => $status,
             'status_history' => $history,
             'completion_notes' => $data['completion_notes'] ?? $workOrder->completion_notes,
+            'checklist_completed' => $this->normalizeChecklistCompletion(
+                $workOrder,
+                $data['checklist_completed'] ?? $workOrder->checklistCompleted()
+            ),
         ];
 
         if (isset($timestamps[$status]) && ! $workOrder->{$timestamps[$status]}) {
@@ -98,6 +120,76 @@ class WorkOrderController extends Controller
         return redirect()->route('work-orders.show', $workOrder)->with('status', 'Work order updated.');
     }
 
+    public function updateDetails(Request $request, WorkOrder $workOrder): RedirectResponse
+    {
+        $this->authorizeParticipant($request, $workOrder);
+        abort_unless($request->user()->id === $workOrder->buyer_id || $request->user()->hasRole('admin'), 403);
+
+        $data = $request->validate([
+            'scheduled_at' => ['nullable', 'date'],
+            'appointment_window' => ['nullable', 'string', 'max:255'],
+            'agreed_terms' => ['nullable', 'string'],
+            'deliverables_checklist' => ['nullable', 'string'],
+            'required_evidence' => ['nullable', 'string'],
+            'evidence_rules' => ['nullable', 'array'],
+            'evidence_rules.*' => ['nullable', 'string', 'max:255'],
+        ]);
+
+        $checklistItems = collect(preg_split('/\r\n|\r|\n/', (string) ($data['deliverables_checklist'] ?? '')))
+            ->map(fn (string $item): string => trim($item, " \t\n\r\0\x0B-[]"))
+            ->filter()
+            ->values()
+            ->all();
+
+        $workOrder->update([
+            'scheduled_at' => $data['scheduled_at'] ?? null,
+            'appointment_window' => $data['appointment_window'] ?? null,
+            'agreed_terms' => $data['agreed_terms'] ?? null,
+            'deliverables_checklist' => $data['deliverables_checklist'] ?? null,
+            'checklist_items' => $checklistItems,
+            'checklist_completed' => $this->normalizeChecklistCompletion($workOrder, $workOrder->checklistCompleted(), $checklistItems),
+            'required_evidence' => $data['required_evidence'] ?? null,
+            'evidence_rules' => array_values(array_filter($data['evidence_rules'] ?? [])),
+        ]);
+
+        return redirect()->route('work-orders.show', $workOrder)->with('status', 'Work order details updated.');
+    }
+
+    public function requestChange(Request $request, WorkOrder $workOrder): RedirectResponse
+    {
+        $this->authorizeParticipant($request, $workOrder);
+
+        $data = $request->validate([
+            'summary' => ['required', 'string', 'max:255'],
+            'details' => ['nullable', 'string'],
+        ]);
+
+        $requests = $workOrder->changeRequests();
+        $requests[] = [
+            'summary' => $data['summary'],
+            'details' => $data['details'] ?? null,
+            'requested_by_id' => $request->user()->id,
+            'requested_by_name' => $request->user()->name,
+            'status' => 'open',
+            'requested_at' => now()->toIso8601String(),
+        ];
+
+        $workOrder->update(['change_requests' => $requests]);
+
+        $recipient = $request->user()->id === $workOrder->buyer_id
+            ? $workOrder->provider
+            : $workOrder->buyer;
+
+        $recipient->notify(new ExchangeEventNotification(
+            'Work order change requested',
+            $request->user()->name.' requested a change on '.$workOrder->jobPost->title.'.',
+            route('work-orders.show', $workOrder),
+            'work_order_change_request'
+        ));
+
+        return redirect()->route('work-orders.show', $workOrder)->with('status', 'Change request recorded.');
+    }
+
     private function authorizeParticipant(Request $request, WorkOrder $workOrder): void
     {
         abort_unless(
@@ -123,4 +215,13 @@ class WorkOrderController extends Controller
             abort_unless(in_array($userId, [$workOrder->buyer_id, $workOrder->provider_id], true) || $request->user()->hasRole('admin'), 403);
         }
     }
+
+    private function normalizeChecklistCompletion(WorkOrder $workOrder, array $completed, ?array $items = null): array
+    {
+        $items ??= $workOrder->checklistItems();
+
+        return collect($items)
+            ->mapWithKeys(fn (string $item): array => [$item => (bool) Arr::get($completed, $item, false)])
+            ->all();
+    }
 }

app/Models/BuyerProfile.php

@@ -9,11 +9,22 @@ use Illuminate\Database\Eloquent\Model;
 
 #[Fillable([
     'user_id', 'company_name', 'headline', 'description', 'service_categories',
-    'hiring_regions', 'vendor_onboarding', 'payment_terms', 'website_url',
+    'hiring_regions', 'hiring_policies', 'locations', 'vendor_onboarding',
-    'contact_email', 'public_contact',
+    'payment_terms', 'website_url', 'contact_email', 'public_contact',
+    'profile_visibility', 'private_notes',
 ])]
 class BuyerProfile extends Model
 {
+    protected function casts(): array
+    {
+        return [
+            'hiring_policies' => 'array',
+            'locations' => 'array',
+            'profile_visibility' => 'array',
+            'public_contact' => 'boolean',
+        ];
+    }
+
     public function user(): BelongsTo
     {
         return $this->belongsTo(User::class);
@@ -28,4 +39,11 @@ class BuyerProfile extends Model
     {
         return $this->morphMany(Rating::class, 'rateable');
     }
+
+    public function visible(string $field): bool
+    {
+        $visibility = $this->profile_visibility ?? [];
+
+        return (bool) ($visibility[$field] ?? true);
+    }
 }

app/Models/ProviderProfile.php

@@ -10,11 +10,23 @@ use Illuminate\Database\Eloquent\Model;
 
 #[Fillable([
     'user_id', 'business_name', 'headline', 'bio', 'service_area', 'skills',
-    'tools', 'certifications', 'insurance_status', 'rate_card', 'travel_policy',
+    'services', 'tools', 'tool_inventory', 'certifications', 'certification_records',
-    'availability_notes', 'website_url', 'phone', 'public_contact',
+    'insurance_status', 'rate_card', 'travel_policy', 'availability_notes',
+    'website_url', 'phone', 'public_contact', 'profile_visibility', 'private_notes',
 ])]
 class ProviderProfile extends Model
 {
+    protected function casts(): array
+    {
+        return [
+            'services' => 'array',
+            'tool_inventory' => 'array',
+            'certification_records' => 'array',
+            'profile_visibility' => 'array',
+            'public_contact' => 'boolean',
+        ];
+    }
+
     public function user(): BelongsTo
     {
         return $this->belongsTo(User::class);
@@ -34,4 +46,11 @@ class ProviderProfile extends Model
     {
         return $this->morphMany(Rating::class, 'rateable');
     }
+
+    public function visible(string $field): bool
+    {
+        $visibility = $this->profile_visibility ?? [];
+
+        return (bool) ($visibility[$field] ?? true);
+    }
 }

app/Models/WorkOrder.php

@@ -10,7 +10,9 @@ use Illuminate\Database\Eloquent\Model;
 
 #[Fillable([
     'job_post_id', 'buyer_id', 'provider_id', 'accepted_quote_id', 'status',
-    'status_history', 'agreed_terms', 'deliverables_checklist', 'completion_notes',
+    'status_history', 'agreed_terms', 'deliverables_checklist', 'scheduled_at',
+    'appointment_window', 'checklist_items', 'checklist_completed', 'required_evidence',
+    'evidence_rules', 'change_requests', 'completion_notes',
     'en_route_at', 'on_site_at', 'started_at', 'completed_at', 'approved_at', 'closed_at',
 ])]
 class WorkOrder extends Model
@@ -36,6 +38,11 @@ class WorkOrder extends Model
     {
         return [
             'status_history' => 'array',
+            'scheduled_at' => 'datetime',
+            'checklist_items' => 'array',
+            'checklist_completed' => 'array',
+            'evidence_rules' => 'array',
+            'change_requests' => 'array',
             'en_route_at' => 'datetime',
             'on_site_at' => 'datetime',
             'started_at' => 'datetime',
@@ -94,4 +101,39 @@ class WorkOrder extends Model
     {
         return in_array($status, self::ALLOWED_TRANSITIONS[$this->status] ?? [], true);
     }
+
+    public function checklistItems(): array
+    {
+        if (is_array($this->checklist_items) && $this->checklist_items !== []) {
+            return array_values(array_filter($this->checklist_items));
+        }
+
+        return collect(preg_split('/\r\n|\r|\n/', (string) $this->deliverables_checklist))
+            ->map(fn (string $item): string => trim($item, " \t\n\r\0\x0B-[]"))
+            ->filter()
+            ->values()
+            ->all();
+    }
+
+    public function checklistCompleted(): array
+    {
+        return is_array($this->checklist_completed) ? $this->checklist_completed : [];
+    }
+
+    public function checklistProgress(): array
+    {
+        $items = $this->checklistItems();
+        $completed = $this->checklistCompleted();
+        $done = collect($items)->filter(fn (string $item): bool => (bool) ($completed[$item] ?? false))->count();
+
+        return [
+            'done' => $done,
+            'total' => count($items),
+        ];
+    }
+
+    public function changeRequests(): array
+    {
+        return is_array($this->change_requests) ? array_values($this->change_requests) : [];
+    }
 }

database/migrations/2026_07_10_191500_add_depth_fields_to_work_orders_table.php

@@ -0,0 +1,36 @@
+<?php
+
+use Illuminate\Database\Migrations\Migration;
+use Illuminate\Database\Schema\Blueprint;
+use Illuminate\Support\Facades\Schema;
+
+return new class extends Migration
+{
+    public function up(): void
+    {
+        Schema::table('work_orders', function (Blueprint $table) {
+            $table->timestamp('scheduled_at')->nullable()->after('deliverables_checklist');
+            $table->string('appointment_window')->nullable()->after('scheduled_at');
+            $table->json('checklist_items')->nullable()->after('appointment_window');
+            $table->json('checklist_completed')->nullable()->after('checklist_items');
+            $table->text('required_evidence')->nullable()->after('checklist_completed');
+            $table->json('evidence_rules')->nullable()->after('required_evidence');
+            $table->json('change_requests')->nullable()->after('evidence_rules');
+        });
+    }
+
+    public function down(): void
+    {
+        Schema::table('work_orders', function (Blueprint $table) {
+            $table->dropColumn([
+                'scheduled_at',
+                'appointment_window',
+                'checklist_items',
+                'checklist_completed',
+                'required_evidence',
+                'evidence_rules',
+                'change_requests',
+            ]);
+        });
+    }
+};

database/migrations/2026_07_10_192000_add_structured_profile_fields.php

@@ -0,0 +1,48 @@
+<?php
+
+use Illuminate\Database\Migrations\Migration;
+use Illuminate\Database\Schema\Blueprint;
+use Illuminate\Support\Facades\Schema;
+
+return new class extends Migration
+{
+    public function up(): void
+    {
+        Schema::table('provider_profiles', function (Blueprint $table) {
+            $table->json('services')->nullable()->after('skills');
+            $table->json('tool_inventory')->nullable()->after('tools');
+            $table->json('certification_records')->nullable()->after('certifications');
+            $table->json('profile_visibility')->nullable()->after('public_contact');
+            $table->text('private_notes')->nullable()->after('profile_visibility');
+        });
+
+        Schema::table('buyer_profiles', function (Blueprint $table) {
+            $table->json('hiring_policies')->nullable()->after('hiring_regions');
+            $table->json('locations')->nullable()->after('hiring_policies');
+            $table->json('profile_visibility')->nullable()->after('public_contact');
+            $table->text('private_notes')->nullable()->after('profile_visibility');
+        });
+    }
+
+    public function down(): void
+    {
+        Schema::table('provider_profiles', function (Blueprint $table) {
+            $table->dropColumn([
+                'services',
+                'tool_inventory',
+                'certification_records',
+                'profile_visibility',
+                'private_notes',
+            ]);
+        });
+
+        Schema::table('buyer_profiles', function (Blueprint $table) {
+            $table->dropColumn([
+                'hiring_policies',
+                'locations',
+                'profile_visibility',
+                'private_notes',
+            ]);
+        });
+    }
+};

database/seeders/DatabaseSeeder.php

@@ -61,12 +61,34 @@ class DatabaseSeeder extends Seeder
                 'bio' => 'Demo provider profile for the technician-owned exchange.',
                 'service_area' => 'Central US with regional travel',
                 'skills' => "POS\nNetworking\nStructured cabling\nPrinter support",
+                'services' => [
+                    ['name' => 'Smart hands dispatch', 'level' => 'experienced'],
+                    ['name' => 'Network troubleshooting', 'level' => 'advanced'],
+                    ['name' => 'POS installation', 'level' => 'experienced'],
+                ],
                 'tools' => "Laptop\nToner/probe\nCable tester\nBasic hand tools",
+                'tool_inventory' => [
+                    ['name' => 'Laptop', 'category' => 'diagnostics'],
+                    ['name' => 'Toner/probe', 'category' => 'cabling'],
+                    ['name' => 'Cable tester', 'category' => 'network'],
+                ],
                 'certifications' => 'Low-voltage and platform-specific certifications can be listed here.',
+                'certification_records' => [
+                    ['name' => 'Low-voltage certification placeholder', 'issuer' => 'State or authority'],
+                ],
                 'insurance_status' => 'Provider supplied',
                 'rate_card' => "Two-hour minimum\nStandard onsite hourly rate set by provider\nTravel negotiated per job",
                 'travel_policy' => 'Travel terms are negotiated directly with buyers.',
                 'availability_notes' => 'Weekdays and scheduled after-hours work.',
+                'profile_visibility' => [
+                    'bio' => true,
+                    'services' => true,
+                    'tools' => true,
+                    'certifications' => true,
+                    'rate_card' => true,
+                    'availability' => true,
+                    'imports' => true,
+                ],
             ]
         );
 
@@ -87,8 +109,23 @@ class DatabaseSeeder extends Seeder
                 'description' => 'Demo buyer profile showing onboarding and payment terms.',
                 'service_categories' => "Networking\nPOS\nPrinter support",
                 'hiring_regions' => 'Nationwide',
+                'hiring_policies' => [
+                    ['name' => 'Direct vendor onboarding', 'summary' => 'Buyer handles vendor setup outside the platform.'],
+                    ['name' => 'Clear scope required', 'summary' => 'Work orders should include deliverables and evidence requirements.'],
+                ],
+                'locations' => [
+                    ['name' => 'National dispatch', 'region' => 'United States'],
+                ],
                 'vendor_onboarding' => 'Direct vendor onboarding outside the platform.',
                 'payment_terms' => 'Direct payment between buyer and provider.',
+                'profile_visibility' => [
+                    'description' => true,
+                    'categories' => true,
+                    'locations' => true,
+                    'policies' => true,
+                    'payment_terms' => true,
+                    'onboarding' => true,
+                ],
             ]
         );
 
@@ -135,6 +172,11 @@ class DatabaseSeeder extends Seeder
                 'status' => 'assigned',
                 'agreed_terms' => $quote->terms,
                 'deliverables_checklist' => $job->deliverables,
+                'scheduled_at' => $job->starts_at,
+                'appointment_window' => $job->time_window,
+                'checklist_items' => ['Check in', 'Photos', 'Resolution notes'],
+                'required_evidence' => $job->deliverables,
+                'evidence_rules' => ['Arrival photo', 'Completion photo'],
                 'status_history' => [['status' => 'assigned', 'user_id' => $buyer->id, 'at' => now()->toIso8601String()]],
             ]
         );

docs/ROADMAP.md

@@ -34,7 +34,7 @@ Provider Exchange is a Laravel application for a provider-centered field-service
 
 ## Next Build Phases
 
-1. Profile depth: richer galleries, equipment lists, certifications, insurance fields, service coverage maps, and imported review summaries.
+1. Profile depth: richer provider galleries for vans, tools, job photos, certifications, insurance, and past work; buyer galleries for company identity, logos, headers, locations, and example work; equipment/tool pickers with reusable tags; certification upload/proof records with starter certification lists; service coverage maps; and imported review summaries.
 2. Directory quality: saved searches, better filtering, profile badges, availability signals, and stronger buyer/provider discovery pages.
 3. Asset and storage management: configurable upload roots, file policy, attachment previews, deletion, and update-path storage link handling.
 4. Work-order depth: checklist templates, required evidence rules, appointment windows, onsite timestamps, change-request records, and print/PDF export for work-order packets.
@@ -70,3 +70,5 @@ Provider Exchange is a Laravel application for a provider-centered field-service
 - Marketplace-wide dispute binding beyond voluntary community reputation.
 - Automated scraping of third-party platforms where authentication, terms, or privacy boundaries are unclear.
 - Automated competency promotion rules beyond transparent, reviewable tag and level signals.
+- Work-order template libraries for buyers and providers, including reusable sample work orders that can seed future jobs.
+- Broader licensed trade profiles, such as electricians, where state certification proof and trade-specific scopes can be added without hard-coding the platform around only IT technicians.

resources/views/buyers/edit.blade.php

@@ -1,23 +1,58 @@
+@php
+    $policiesText = collect($profile?->hiring_policies ?? [])->map(fn ($row) => trim(($row['name'] ?? '').' | '.($row['summary'] ?? ''), ' |'))->implode("\n");
+    $locationsText = collect($profile?->locations ?? [])->map(fn ($row) => trim(($row['name'] ?? '').' | '.($row['region'] ?? ''), ' |'))->implode("\n");
+    $visibility = $profile?->profile_visibility ?? [];
+    $visible = fn (string $field): bool => (bool) ($visibility[$field] ?? true);
+@endphp
+
 <x-app-layout>
-    <x-slot name="header"><h2 class="text-xl font-semibold">Buyer Profile</h2></x-slot>
+    <x-slot name="header">
-    <div class="mx-auto max-w-5xl p-6">
+        <x-page-header
-        <form method="POST" action="{{ route('buyers.update') }}" class="space-y-4 rounded border bg-white p-6">
+            title="Buyer Profile"
-            @csrf @method('PUT')
+            description="Build a public company profile with hiring regions, onboarding policies, locations, and sample identity files."
+        />
+    </x-slot>
+
+    <div class="mx-auto max-w-5xl space-y-6 px-4 py-8 sm:px-6 lg:px-8">
+        <form method="POST" action="{{ route('buyers.update') }}" class="tse-panel space-y-4 p-6">
+            @csrf
+            @method('PUT')
             <x-field name="company_name" label="Company name" :value="$profile?->company_name" />
             <x-field name="headline" label="Headline" :value="$profile?->headline" />
             <x-field name="description" label="Description" :value="$profile?->description" textarea />
             <x-field name="service_categories" label="Service categories" :value="$profile?->service_categories" textarea />
             <x-field name="hiring_regions" label="Hiring regions" :value="$profile?->hiring_regions" textarea />
+            <x-field name="hiring_policies_text" label="Structured hiring policies" :value="$policiesText" textarea help="One per line. Use: policy name | summary, for example Net 15 ACH | Direct payment after approval." />
+            <x-field name="locations_text" label="Locations" :value="$locationsText" textarea help="One per line. Use: location name | region, for example Tulsa dispatch | Oklahoma." />
             <x-field name="vendor_onboarding" label="Vendor onboarding" :value="$profile?->vendor_onboarding" textarea />
             <x-field name="payment_terms" label="Payment terms" :value="$profile?->payment_terms" textarea />
             <x-field name="website_url" label="Website URL" :value="$profile?->website_url" />
             <x-field name="contact_email" label="Contact email" :value="$profile?->contact_email" />
-            <label class="flex gap-2 text-sm"><input type="checkbox" name="public_contact" value="1" @checked($profile?->public_contact)> Show contact details publicly</label>
+
+            <div class="rounded-md border border-slate-200 p-4 dark:border-slate-800">
+                <h3 class="font-semibold text-slate-950 dark:text-white">Public sections</h3>
+                <p class="mt-1 text-sm text-slate-600 dark:text-slate-400">Unchecked sections remain private to the buyer profile owner.</p>
+                <div class="mt-3 grid gap-3 md:grid-cols-3">
+                    @foreach (['description' => 'Description', 'categories' => 'Categories', 'locations' => 'Locations', 'policies' => 'Hiring policies', 'payment_terms' => 'Payment terms', 'onboarding' => 'Onboarding'] as $key => $label)
+                        <label class="inline-flex items-center gap-2 text-sm text-slate-700 dark:text-slate-300">
+                            <input type="checkbox" name="profile_visibility[{{ $key }}]" value="1" @checked($visible($key)) class="rounded border-slate-300 text-sky-600 shadow-sm focus:ring-sky-500 dark:border-slate-700 dark:bg-slate-950">
+                            {{ $label }}
+                        </label>
+                    @endforeach
+                </div>
+            </div>
+
+            <label class="flex gap-2 text-sm text-slate-700 dark:text-slate-300">
+                <input type="checkbox" name="public_contact" value="1" @checked($profile?->public_contact) class="rounded border-slate-300 text-sky-600 shadow-sm focus:ring-sky-500 dark:border-slate-700 dark:bg-slate-950">
+                Show contact details publicly
+            </label>
+            <x-field name="private_notes" label="Private notes" :value="$profile?->private_notes" textarea help="Internal notes for your company account. These are not shown publicly." />
             <x-primary-button>Save buyer profile</x-primary-button>
         </form>
         @if ($profile)
-            <section class="mt-6 rounded border bg-white p-6">
+            <section class="tse-panel p-6">
-                <h3 class="font-semibold">Company photos and files</h3>
+                <h3 class="font-semibold text-slate-950 dark:text-white">Company identity, logos, location photos, and sample files</h3>
+                <p class="mt-1 text-sm text-slate-600 dark:text-slate-400">Use captions to distinguish logo, header, office, site, or example work-order files.</p>
                 <x-attachments :attachments="$profile->attachments" />
                 <x-attachment-form type="buyer_profile" :id="$profile->id" kind="profile" />
             </section>

resources/views/buyers/show.blade.php

@@ -1,16 +1,70 @@
 <x-app-layout>
-    <x-slot name="header"><h2 class="text-xl font-semibold">{{ $profile->company_name }}</h2></x-slot>
+    <x-slot name="header">
-    <div class="mx-auto max-w-5xl rounded border bg-white p-6">
+        <x-page-header
-        <p class="text-lg font-semibold">{{ $profile->headline }}</p>
+            title="{{ $profile->company_name }}"
-        <p class="mt-4 whitespace-pre-line">{{ $profile->description }}</p>
+            :description="$profile->headline"
+        />
+    </x-slot>
+
+    <div class="mx-auto max-w-5xl space-y-6 px-4 py-8 sm:px-6 lg:px-8">
+        <section class="tse-panel p-6">
+            <div class="flex flex-wrap gap-2">
+                @if ($profile->public_contact)
+                    <x-badge tone="emerald">Public contact</x-badge>
+                @endif
+                @if ($profile->hiring_regions)
+                    <x-badge tone="slate">{{ $profile->hiring_regions }}</x-badge>
+                @endif
+            </div>
+
+            @if ($profile->visible('description'))
+                <p class="mt-4 whitespace-pre-line text-slate-700 dark:text-slate-300">{{ $profile->description }}</p>
+            @endif
+
             <dl class="mt-6 grid gap-4 md:grid-cols-2">
-            <div><dt class="text-sm text-gray-500">Service categories</dt><dd class="whitespace-pre-line">{{ $profile->service_categories }}</dd></div>
+                @if ($profile->visible('categories'))
-            <div><dt class="text-sm text-gray-500">Hiring regions</dt><dd class="whitespace-pre-line">{{ $profile->hiring_regions }}</dd></div>
+                    <div><dt class="text-sm text-slate-500 dark:text-slate-400">Service categories</dt><dd class="whitespace-pre-line text-slate-700 dark:text-slate-300">{{ $profile->service_categories }}</dd></div>
-            <div><dt class="text-sm text-gray-500">Vendor onboarding</dt><dd class="whitespace-pre-line">{{ $profile->vendor_onboarding }}</dd></div>
+                @endif
-            <div><dt class="text-sm text-gray-500">Payment terms</dt><dd class="whitespace-pre-line">{{ $profile->payment_terms }}</dd></div>
+                @if ($profile->visible('locations'))
+                    <div>
+                        <dt class="text-sm text-slate-500 dark:text-slate-400">Locations</dt>
+                        <dd class="mt-2 space-y-2">
+                            @forelse ($profile->locations ?? [] as $location)
+                                <x-badge tone="slate">{{ $location['name'] }}{{ ! empty($location['region']) ? ' | '.$location['region'] : '' }}</x-badge>
+                            @empty
+                                <span class="whitespace-pre-line text-sm text-slate-600 dark:text-slate-400">{{ $profile->hiring_regions }}</span>
+                            @endforelse
+                        </dd>
+                    </div>
+                @endif
+                @if ($profile->visible('policies'))
+                    <div>
+                        <dt class="text-sm text-slate-500 dark:text-slate-400">Hiring policies</dt>
+                        <dd class="mt-2 space-y-2">
+                            @forelse ($profile->hiring_policies ?? [] as $policy)
+                                <div class="rounded-md border border-slate-200 p-3 text-sm dark:border-slate-800">
+                                    <p class="font-semibold text-slate-950 dark:text-white">{{ $policy['name'] }}</p>
+                                    @if (! empty($policy['summary']))
+                                        <p class="mt-1 text-slate-600 dark:text-slate-400">{{ $policy['summary'] }}</p>
+                                    @endif
+                                </div>
+                            @empty
+                                <span class="text-sm text-slate-600 dark:text-slate-400">No structured policies listed.</span>
+                            @endforelse
+                        </dd>
+                    </div>
+                @endif
+                @if ($profile->visible('onboarding'))
+                    <div><dt class="text-sm text-slate-500 dark:text-slate-400">Vendor onboarding</dt><dd class="whitespace-pre-line text-slate-700 dark:text-slate-300">{{ $profile->vendor_onboarding }}</dd></div>
+                @endif
+                @if ($profile->visible('payment_terms'))
+                    <div><dt class="text-sm text-slate-500 dark:text-slate-400">Payment terms</dt><dd class="whitespace-pre-line text-slate-700 dark:text-slate-300">{{ $profile->payment_terms }}</dd></div>
+                @endif
             </dl>
+
             <x-attachments :attachments="$profile->attachments" />
             <x-rating-summary :ratings="$profile->ratings" />
             <x-rating-form type="buyer_profile" :id="$profile->id" category="buyer_overall" />
+        </section>
     </div>
 </x-app-layout>

resources/views/providers/edit.blade.php

@@ -1,33 +1,70 @@
+@php
+    $servicesText = collect($profile?->services ?? [])->map(fn ($row) => trim(($row['name'] ?? '').' | '.($row['level'] ?? ''), ' |'))->implode("\n");
+    $toolsText = collect($profile?->tool_inventory ?? [])->map(fn ($row) => trim(($row['name'] ?? '').' | '.($row['category'] ?? ''), ' |'))->implode("\n");
+    $certsText = collect($profile?->certification_records ?? [])->map(fn ($row) => trim(($row['name'] ?? '').' | '.($row['issuer'] ?? ''), ' |'))->implode("\n");
+    $visibility = $profile?->profile_visibility ?? [];
+    $visible = fn (string $field): bool => (bool) ($visibility[$field] ?? true);
+@endphp
+
 <x-app-layout>
-    <x-slot name="header"><h2 class="text-xl font-semibold">Provider Profile</h2></x-slot>
+    <x-slot name="header">
-    <div class="mx-auto max-w-5xl space-y-6 p-6">
+        <x-page-header
-        <form method="POST" action="{{ route('providers.update') }}" class="space-y-4 rounded border bg-white p-6">
+            title="Provider Profile"
-            @csrf @method('PUT')
+            description="Build a public business profile with services, tools, proof records, galleries, and private owner notes."
+        />
+    </x-slot>
+
+    <div class="mx-auto max-w-5xl space-y-6 px-4 py-8 sm:px-6 lg:px-8">
+        <form method="POST" action="{{ route('providers.update') }}" class="tse-panel space-y-4 p-6">
+            @csrf
+            @method('PUT')
             <x-field name="business_name" label="Business name" :value="$profile?->business_name" />
             <x-field name="headline" label="Headline" :value="$profile?->headline" />
             <x-field name="bio" label="Bio" :value="$profile?->bio" textarea />
             <x-field name="service_area" label="Service area" :value="$profile?->service_area" />
-            <x-field name="skills" label="Skills" :value="$profile?->skills" textarea />
+            <x-field name="skills" label="Skills summary" :value="$profile?->skills" textarea />
-            <x-field name="tools" label="Tools and equipment" :value="$profile?->tools" textarea />
+            <x-field name="services_text" label="Structured services" :value="$servicesText" textarea help="One per line. Use: service name | level, for example POS install | experienced." />
-            <x-field name="certifications" label="Certifications" :value="$profile?->certifications" textarea />
+            <x-field name="tools" label="Tools and equipment summary" :value="$profile?->tools" textarea />
+            <x-field name="tool_inventory_text" label="Tool inventory" :value="$toolsText" textarea help="One per line. Use: tool name | category, for example Cable tester | network." />
+            <x-field name="certifications" label="Certifications summary" :value="$profile?->certifications" textarea />
+            <x-field name="certification_records_text" label="Certification records" :value="$certsText" textarea help="One per line. Use: certification | issuer. Upload proof files below." />
             <x-field name="insurance_status" label="Insurance status" :value="$profile?->insurance_status" />
             <x-field name="rate_card" label="Rate card" :value="$profile?->rate_card" textarea />
             <x-field name="travel_policy" label="Travel policy" :value="$profile?->travel_policy" textarea />
             <x-field name="availability_notes" label="Availability notes" :value="$profile?->availability_notes" textarea />
             <x-field name="website_url" label="Website URL" :value="$profile?->website_url" />
             <x-field name="phone" label="Phone" :value="$profile?->phone" />
-            <label class="flex gap-2 text-sm"><input type="checkbox" name="public_contact" value="1" @checked($profile?->public_contact)> Show contact details publicly</label>
+
+            <div class="rounded-md border border-slate-200 p-4 dark:border-slate-800">
+                <h3 class="font-semibold text-slate-950 dark:text-white">Public sections</h3>
+                <p class="mt-1 text-sm text-slate-600 dark:text-slate-400">Unchecked sections remain available to you but do not display on the public provider profile.</p>
+                <div class="mt-3 grid gap-3 md:grid-cols-3">
+                    @foreach (['bio' => 'Bio', 'services' => 'Services', 'tools' => 'Tools', 'certifications' => 'Certifications', 'rate_card' => 'Rate card', 'availability' => 'Availability', 'imports' => 'Imported history'] as $key => $label)
+                        <label class="inline-flex items-center gap-2 text-sm text-slate-700 dark:text-slate-300">
+                            <input type="checkbox" name="profile_visibility[{{ $key }}]" value="1" @checked($visible($key)) class="rounded border-slate-300 text-sky-600 shadow-sm focus:ring-sky-500 dark:border-slate-700 dark:bg-slate-950">
+                            {{ $label }}
+                        </label>
+                    @endforeach
+                </div>
+            </div>
+
+            <label class="flex gap-2 text-sm text-slate-700 dark:text-slate-300">
+                <input type="checkbox" name="public_contact" value="1" @checked($profile?->public_contact) class="rounded border-slate-300 text-sky-600 shadow-sm focus:ring-sky-500 dark:border-slate-700 dark:bg-slate-950">
+                Show contact details publicly
+            </label>
+            <x-field name="private_notes" label="Private notes" :value="$profile?->private_notes" textarea help="Internal notes for your account. These are not shown publicly." />
             <x-primary-button>Save provider profile</x-primary-button>
         </form>
         @if ($profile)
-            <section class="rounded border bg-white p-6">
+            <section class="tse-panel p-6">
-                <h3 class="font-semibold">Profile photos and files</h3>
+                <h3 class="font-semibold text-slate-950 dark:text-white">Profile photos, certification proof, tools, and job files</h3>
+                <p class="mt-1 text-sm text-slate-600 dark:text-slate-400">Use captions to distinguish van photos, tool photos, certification proof, job photos, and insurance documents.</p>
                 <x-attachments :attachments="$profile->attachments" />
                 <x-attachment-form type="provider_profile" :id="$profile->id" kind="profile" />
             </section>
-            <form method="POST" action="{{ route('provider-imports.store') }}" class="space-y-4 rounded border bg-white p-6">
+            <form method="POST" action="{{ route('provider-imports.store') }}" class="tse-panel space-y-4 p-6">
                 @csrf
-                <h3 class="font-semibold">External profile snapshot</h3>
+                <h3 class="font-semibold text-slate-950 dark:text-white">External profile snapshot</h3>
                 <x-field name="platform" label="Platform" value="Field Nation" />
                 <x-field name="external_id" label="External ID" value="172-630" />
                 <x-field name="profile_url" label="Profile URL" />

resources/views/providers/show.blade.php

@@ -1,32 +1,94 @@
 <x-app-layout>
-    <x-slot name="header"><h2 class="text-xl font-semibold">{{ $profile->business_name }}</h2></x-slot>
+    <x-slot name="header">
-    <div class="mx-auto max-w-5xl space-y-6 p-6">
+        <x-page-header
-        <section class="rounded border bg-white p-6">
+            title="{{ $profile->business_name }}"
-            <p class="text-lg font-semibold">{{ $profile->headline }}</p>
+            :description="$profile->headline"
-            <p class="mt-4 whitespace-pre-line">{{ $profile->bio }}</p>
+        />
+    </x-slot>
+
+    <div class="mx-auto max-w-5xl space-y-6 px-4 py-8 sm:px-6 lg:px-8">
+        <section class="tse-panel p-6">
+            <div class="flex flex-wrap gap-2">
+                @if ($profile->service_area)
+                    <x-badge tone="slate">{{ $profile->service_area }}</x-badge>
+                @endif
+                @if ($profile->public_contact)
+                    <x-badge tone="emerald">Public contact</x-badge>
+                @endif
+                @if ($profile->insurance_status)
+                    <x-badge tone="sky">{{ $profile->insurance_status }}</x-badge>
+                @endif
+            </div>
+
+            @if ($profile->visible('bio'))
+                <p class="mt-4 whitespace-pre-line text-slate-700 dark:text-slate-300">{{ $profile->bio }}</p>
+            @endif
+
             <dl class="mt-6 grid gap-4 md:grid-cols-2">
-                <div><dt class="text-sm text-gray-500">Service area</dt><dd>{{ $profile->service_area }}</dd></div>
+                @if ($profile->visible('services'))
-                <div><dt class="text-sm text-gray-500">Insurance</dt><dd>{{ $profile->insurance_status }}</dd></div>
+                    <div>
-                <div><dt class="text-sm text-gray-500">Skills</dt><dd class="whitespace-pre-line">{{ $profile->skills }}</dd></div>
+                        <dt class="text-sm text-slate-500 dark:text-slate-400">Services</dt>
-                <div><dt class="text-sm text-gray-500">Tools</dt><dd class="whitespace-pre-line">{{ $profile->tools }}</dd></div>
+                        <dd class="mt-2 space-y-2">
-                <div><dt class="text-sm text-gray-500">Rate card</dt><dd class="whitespace-pre-line">{{ $profile->rate_card }}</dd></div>
+                            @forelse ($profile->services ?? [] as $service)
-                <div><dt class="text-sm text-gray-500">Travel policy</dt><dd class="whitespace-pre-line">{{ $profile->travel_policy }}</dd></div>
+                                <x-badge tone="sky">{{ $service['name'] }}{{ ! empty($service['level']) ? ' | '.$service['level'] : '' }}</x-badge>
+                            @empty
+                                <span class="text-sm text-slate-600 dark:text-slate-400">{{ $profile->skills }}</span>
+                            @endforelse
+                        </dd>
+                    </div>
+                @endif
+                @if ($profile->visible('tools'))
+                    <div>
+                        <dt class="text-sm text-slate-500 dark:text-slate-400">Tools</dt>
+                        <dd class="mt-2 space-y-2">
+                            @forelse ($profile->tool_inventory ?? [] as $tool)
+                                <x-badge tone="slate">{{ $tool['name'] }}{{ ! empty($tool['category']) ? ' | '.$tool['category'] : '' }}</x-badge>
+                            @empty
+                                <span class="whitespace-pre-line text-sm text-slate-600 dark:text-slate-400">{{ $profile->tools }}</span>
+                            @endforelse
+                        </dd>
+                    </div>
+                @endif
+                @if ($profile->visible('certifications'))
+                    <div>
+                        <dt class="text-sm text-slate-500 dark:text-slate-400">Certifications</dt>
+                        <dd class="mt-2 space-y-2">
+                            @forelse ($profile->certification_records ?? [] as $certification)
+                                <x-badge tone="amber">{{ $certification['name'] }}{{ ! empty($certification['issuer']) ? ' | '.$certification['issuer'] : '' }}</x-badge>
+                            @empty
+                                <span class="whitespace-pre-line text-sm text-slate-600 dark:text-slate-400">{{ $profile->certifications }}</span>
+                            @endforelse
+                        </dd>
+                    </div>
+                @endif
+                @if ($profile->visible('rate_card'))
+                    <div><dt class="text-sm text-slate-500 dark:text-slate-400">Rate card</dt><dd class="whitespace-pre-line text-slate-700 dark:text-slate-300">{{ $profile->rate_card }}</dd></div>
+                @endif
+                @if ($profile->visible('availability'))
+                    <div><dt class="text-sm text-slate-500 dark:text-slate-400">Travel policy</dt><dd class="whitespace-pre-line text-slate-700 dark:text-slate-300">{{ $profile->travel_policy }}</dd></div>
+                    <div><dt class="text-sm text-slate-500 dark:text-slate-400">Availability</dt><dd class="whitespace-pre-line text-slate-700 dark:text-slate-300">{{ $profile->availability_notes }}</dd></div>
+                @endif
             </dl>
+
             <x-attachments :attachments="$profile->attachments" />
             <x-rating-summary :ratings="$profile->ratings" />
             <x-rating-form type="provider_profile" :id="$profile->id" category="provider_overall" />
         </section>
-        <section class="rounded border bg-white p-6">
+
-            <h3 class="font-semibold">External profile history</h3>
+        @if ($profile->visible('imports'))
+            <section class="tse-panel p-6">
+                <h3 class="font-semibold text-slate-950 dark:text-white">Imported profile and review history</h3>
                 @forelse ($profile->externalImports as $import)
-                <div class="mt-4 rounded border p-4">
+                    <div class="mt-4 rounded-md border border-slate-200 p-4 dark:border-slate-800">
-                    <p class="font-semibold">{{ $import->platform }} {{ $import->external_id ? '#'.$import->external_id : '' }}</p>
+                        <p class="font-semibold text-slate-950 dark:text-white">{{ $import->platform }} {{ $import->external_id ? '#'.$import->external_id : '' }}</p>
-                    <p class="text-sm text-gray-600">Rating: {{ $import->rating ?? 'n/a' }} | Reviews: {{ $import->review_count ?? 'n/a' }} | Completed: {{ $import->completed_jobs ?? 'n/a' }}</p>
+                        <p class="text-sm text-slate-600 dark:text-slate-400">Rating: {{ $import->rating ?? 'n/a' }} | Reviews: {{ $import->review_count ?? 'n/a' }} | Completed: {{ $import->completed_jobs ?? 'n/a' }}</p>
-                    <p class="mt-2 whitespace-pre-line text-sm">{{ $import->notes }}</p>
+                        <p class="mt-2 whitespace-pre-line text-sm text-slate-700 dark:text-slate-300">{{ $import->notes }}</p>
+                        <x-attachments :attachments="$import->attachments" />
                     </div>
                 @empty
-                <p class="mt-2 text-sm text-gray-600">No external profile snapshots yet.</p>
+                    <p class="mt-2 text-sm text-slate-600 dark:text-slate-400">No external profile snapshots yet.</p>
                 @endforelse
             </section>
+        @endif
     </div>
 </x-app-layout>

resources/views/work-orders/index.blade.php

@@ -1,13 +1,42 @@
 <x-app-layout>
-    <x-slot name="header"><h2 class="text-xl font-semibold">Work Orders</h2></x-slot>
+    <x-slot name="header">
-    <div class="mx-auto max-w-7xl space-y-4 p-6">
+        <x-page-header
-        @foreach ($orders as $order)
+            title="Work Orders"
-            <a href="{{ route('work-orders.show', $order) }}" class="block rounded border bg-white p-4 shadow-sm">
+            description="Accepted quotes become work orders with status tracking, checklists, evidence, reviews, and peer review."
-                <h3 class="font-semibold">{{ $order->jobPost->title }}</h3>
+        />
-                <p class="text-sm text-gray-600">{{ $order->status }} | Buyer: {{ $order->buyer->name }} | Provider: {{ $order->provider->name }}</p>
+    </x-slot>
-                <x-rating-summary :ratings="$order->ratings" />
+
+    <div class="mx-auto max-w-7xl space-y-4 px-4 py-8 sm:px-6 lg:px-8">
+        @forelse ($orders as $order)
+            @php($progress = $order->checklistProgress())
+            <a href="{{ route('work-orders.show', $order) }}" class="tse-panel block p-5 transition hover:border-sky-300 hover:shadow-md dark:hover:border-sky-700">
+                <div class="flex flex-col gap-3 sm:flex-row sm:items-start sm:justify-between">
+                    <div>
+                        <h3 class="font-semibold text-slate-950 dark:text-white">{{ $order->jobPost->title }}</h3>
+                        <p class="mt-1 text-sm text-slate-600 dark:text-slate-400">
+                            Buyer: {{ $order->buyer->buyerProfile?->company_name ?? $order->buyer->name }}
+                            | Provider: {{ $order->provider->providerProfile?->business_name ?? $order->provider->name }}
+                        </p>
+                    </div>
+                    <div class="flex flex-wrap gap-2 sm:justify-end">
+                        <x-badge tone="sky">{{ str_replace('_', ' ', $order->status) }}</x-badge>
+                        <x-badge tone="slate">Checklist {{ $progress['done'] }}/{{ $progress['total'] }}</x-badge>
+                    </div>
+                </div>
+                <p class="mt-3 text-sm text-slate-600 dark:text-slate-400">
+                    {{ $order->scheduled_at?->format('M j, Y g:i A') ?? 'No scheduled time' }}
+                    @if ($order->appointment_window)
+                        | {{ $order->appointment_window }}
+                    @endif
+                </p>
             </a>
-        @endforeach
+        @empty
+            <div class="tse-panel p-8 text-center">
+                <h3 class="text-base font-semibold text-slate-950 dark:text-white">No work orders yet.</h3>
+                <p class="mt-2 text-sm text-slate-600 dark:text-slate-400">Accepted quotes will appear here.</p>
+            </div>
+        @endforelse
+
         {{ $orders->links() }}
     </div>
 </x-app-layout>

resources/views/work-orders/print.blade.php

@@ -0,0 +1,81 @@
+<!DOCTYPE html>
+<html lang="{{ str_replace('_', '-', app()->getLocale()) }}">
+    <head>
+        <meta charset="utf-8">
+        <meta name="viewport" content="width=device-width, initial-scale=1">
+        <title>Work Order {{ $workOrder->id }} - {{ $workOrder->jobPost->title }}</title>
+        <style>
+            body { font-family: Arial, sans-serif; color: #111827; margin: 32px; }
+            h1, h2 { margin-bottom: 8px; }
+            section { border-top: 1px solid #d1d5db; padding-top: 16px; margin-top: 20px; }
+            .muted { color: #4b5563; }
+            .grid { display: grid; grid-template-columns: 1fr 1fr; gap: 16px; }
+            .box { border: 1px solid #d1d5db; padding: 12px; border-radius: 6px; }
+            ul { padding-left: 20px; }
+            @media print {
+                body { margin: 18mm; }
+                button { display: none; }
+            }
+        </style>
+    </head>
+    <body>
+        <button onclick="window.print()">Print</button>
+        <h1>{{ $workOrder->jobPost->title }}</h1>
+        <p class="muted">Work Order #{{ $workOrder->id }} | {{ str_replace('_', ' ', $workOrder->status) }}</p>
+
+        <section class="grid">
+            <div class="box">
+                <h2>Buyer</h2>
+                <p>{{ $workOrder->buyer->buyerProfile?->company_name ?? $workOrder->buyer->name }}</p>
+            </div>
+            <div class="box">
+                <h2>Provider</h2>
+                <p>{{ $workOrder->provider->providerProfile?->business_name ?? $workOrder->provider->name }}</p>
+            </div>
+        </section>
+
+        <section>
+            <h2>Schedule</h2>
+            <p>{{ $workOrder->scheduled_at?->format('M j, Y g:i A') ?? 'Not set' }} | {{ $workOrder->appointment_window ?: 'No window set' }}</p>
+        </section>
+
+        <section>
+            <h2>Agreed Terms</h2>
+            <p>{!! nl2br(e($workOrder->agreed_terms ?: 'No agreed terms recorded.')) !!}</p>
+        </section>
+
+        <section>
+            <h2>Checklist</h2>
+            <ul>
+                @forelse ($workOrder->checklistItems() as $item)
+                    <li>{{ (bool) ($workOrder->checklistCompleted()[$item] ?? false) ? '[x]' : '[ ]' }} {{ $item }}</li>
+                @empty
+                    <li>No checklist items recorded.</li>
+                @endforelse
+            </ul>
+        </section>
+
+        <section>
+            <h2>Required Evidence</h2>
+            <p>{!! nl2br(e($workOrder->required_evidence ?: 'No required evidence recorded.')) !!}</p>
+            @if (is_array($workOrder->evidence_rules) && $workOrder->evidence_rules)
+                <ul>
+                    @foreach ($workOrder->evidence_rules as $rule)
+                        <li>{{ $rule }}</li>
+                    @endforeach
+                </ul>
+            @endif
+        </section>
+
+        <section>
+            <h2>Attachments</h2>
+            <ul>
+                @forelse ($workOrder->attachments as $attachment)
+                    <li>{{ $attachment->original_name }} | {{ $attachment->kind }} | {{ $attachment->formattedSize() }}</li>
+                @empty
+                    <li>No attachments recorded.</li>
+                @endforelse
+            </ul>
+        </section>
+    </body>
+</html>

resources/views/work-orders/show.blade.php

@@ -1,64 +1,200 @@
+@php
+    $progress = $workOrder->checklistProgress();
+    $completed = $workOrder->checklistCompleted();
+    $evidenceRules = is_array($workOrder->evidence_rules) ? $workOrder->evidence_rules : [];
+@endphp
+
 <x-app-layout>
-    <x-slot name="header"><h2 class="text-xl font-semibold">Work Order: {{ $workOrder->jobPost->title }}</h2></x-slot>
+    <x-slot name="header">
-    <div class="mx-auto max-w-6xl space-y-6 p-6">
+        <x-page-header
-        <section class="rounded border bg-white p-6">
+            title="Work Order: {{ $workOrder->jobPost->title }}"
-            <p class="text-sm text-gray-500">Status: {{ $workOrder->status }}</p>
+            description="Operational record for the accepted quote, status trail, checklist, evidence, messages, reviews, and peer review."
-            <p class="mt-4 whitespace-pre-line">{{ $workOrder->agreed_terms }}</p>
+        >
-            <h3 class="mt-6 font-semibold">Deliverables</h3>
+            <a href="{{ route('work-orders.print', $workOrder) }}" target="_blank" class="rounded-md border border-slate-300 bg-white px-4 py-2 text-sm font-semibold text-slate-700 shadow-sm hover:bg-slate-50 dark:border-slate-700 dark:bg-slate-900 dark:text-slate-200 dark:hover:bg-slate-800">Print packet</a>
-            <p class="mt-2 whitespace-pre-line">{{ $workOrder->deliverables_checklist }}</p>
+        </x-page-header>
-            <x-attachments :attachments="$workOrder->attachments" />
+    </x-slot>
-            <x-rating-summary :ratings="$workOrder->ratings" />
+
-            <x-rating-form type="work_order" :id="$workOrder->id" category="work_order_outcome" mode="thumbs" />
+    <div class="mx-auto max-w-6xl space-y-6 px-4 py-8 sm:px-6 lg:px-8">
-            <x-attachment-form type="work_order" :id="$workOrder->id" kind="work_order" />
+        <section class="tse-panel p-6">
-            <form method="POST" action="{{ route('work-orders.transition', $workOrder) }}" class="mt-6 space-y-4">
+            <div class="flex flex-col gap-4 sm:flex-row sm:items-start sm:justify-between">
-                @csrf @method('PATCH')
+                <div>
-                <label class="block text-sm font-medium">Update status</label>
+                    <x-badge tone="sky">{{ str_replace('_', ' ', $workOrder->status) }}</x-badge>
-                <select name="status" class="rounded-md border-gray-300">
+                    <p class="mt-3 text-sm text-slate-600 dark:text-slate-400">
-                    @foreach (\App\Models\WorkOrder::ALLOWED_TRANSITIONS[$workOrder->status] ?? [] as $status)
+                        Buyer: {{ $workOrder->buyer->buyerProfile?->company_name ?? $workOrder->buyer->name }}
-                        <option value="{{ $status }}" @selected($workOrder->status === $status)>{{ str_replace('_', ' ', $status) }}</option>
+                        | Provider: {{ $workOrder->provider->providerProfile?->business_name ?? $workOrder->provider->name }}
+                    </p>
+                </div>
+                <div class="text-sm text-slate-600 dark:text-slate-400 sm:text-right">
+                    <p>Scheduled: {{ $workOrder->scheduled_at?->format('M j, Y g:i A') ?? 'Not set' }}</p>
+                    <p>Window: {{ $workOrder->appointment_window ?: 'Not set' }}</p>
+                </div>
+            </div>
+
+            <div class="mt-6 grid gap-4 md:grid-cols-3">
+                <x-stat-card label="Checklist" :value="$progress['done'].'/'.$progress['total']" description="Completed deliverables" />
+                <x-stat-card label="Attachments" :value="$workOrder->attachments->count()" description="Evidence and files" />
+                <x-stat-card label="Changes" :value="count($workOrder->changeRequests())" description="Requested scope changes" />
+            </div>
+
+            <div class="mt-6 grid gap-6 lg:grid-cols-[1.1fr_.9fr]">
+                <div>
+                    <h3 class="font-semibold text-slate-950 dark:text-white">Agreed terms</h3>
+                    <p class="mt-2 whitespace-pre-line text-sm leading-6 text-slate-700 dark:text-slate-300">{{ $workOrder->agreed_terms ?: 'No agreed terms recorded.' }}</p>
+                </div>
+                <div>
+                    <h3 class="font-semibold text-slate-950 dark:text-white">Required evidence</h3>
+                    <p class="mt-2 whitespace-pre-line text-sm leading-6 text-slate-700 dark:text-slate-300">{{ $workOrder->required_evidence ?: 'No specific evidence requirements recorded.' }}</p>
+                    @if ($evidenceRules)
+                        <div class="mt-3 flex flex-wrap gap-2">
+                            @foreach ($evidenceRules as $rule)
+                                <x-badge tone="amber">{{ $rule }}</x-badge>
                             @endforeach
+                        </div>
+                    @endif
+                </div>
+            </div>
+        </section>
+
+        @if (auth()->id() === $workOrder->buyer_id || auth()->user()->hasRole('admin'))
+            <section class="tse-panel p-6">
+                <h3 class="font-semibold text-slate-950 dark:text-white">Work-order setup</h3>
+                <form method="POST" action="{{ route('work-orders.details', $workOrder) }}" class="mt-4 grid gap-4">
+                    @csrf
+                    @method('PATCH')
+                    <div class="grid gap-4 md:grid-cols-2">
+                        <x-field name="scheduled_at" label="Scheduled date/time" type="datetime-local" :value="$workOrder->scheduled_at?->format('Y-m-d\\TH:i')" />
+                        <x-field name="appointment_window" label="Appointment window" :value="$workOrder->appointment_window" />
+                    </div>
+                    <x-field name="agreed_terms" label="Agreed terms" :value="$workOrder->agreed_terms" textarea />
+                    <x-field name="deliverables_checklist" label="Checklist items, one per line" :value="$workOrder->deliverables_checklist" textarea />
+                    <x-field name="required_evidence" label="Required evidence" :value="$workOrder->required_evidence" textarea />
+                    <div class="grid gap-3 md:grid-cols-3">
+                        @foreach (['Arrival photo', 'Completion photo', 'Signed closeout'] as $rule)
+                            <label class="inline-flex items-center gap-2 rounded-md border border-slate-200 px-3 py-2 text-sm text-slate-700 dark:border-slate-800 dark:text-slate-300">
+                                <input type="checkbox" name="evidence_rules[]" value="{{ $rule }}" @checked(in_array($rule, $evidenceRules, true)) class="rounded border-slate-300 text-sky-600 shadow-sm focus:ring-sky-500 dark:border-slate-700 dark:bg-slate-950">
+                                {{ $rule }}
+                            </label>
+                        @endforeach
+                    </div>
+                    <x-primary-button>Save setup</x-primary-button>
+                </form>
+            </section>
+        @endif
+
+        <section class="tse-panel p-6">
+            <h3 class="font-semibold text-slate-950 dark:text-white">Checklist and status</h3>
+            <form method="POST" action="{{ route('work-orders.transition', $workOrder) }}" class="mt-4 space-y-4">
+                @csrf
+                @method('PATCH')
+                <div class="grid gap-4 md:grid-cols-[.6fr_1.4fr]">
+                    <div>
+                        <label class="block text-sm font-medium text-slate-800 dark:text-slate-200">Update status</label>
+                        <select name="status" class="mt-1 block w-full rounded-md border-slate-300 bg-white text-slate-950 shadow-sm focus:border-sky-500 focus:ring-sky-500 dark:border-slate-700 dark:bg-slate-950 dark:text-slate-100">
+                            @foreach (\App\Models\WorkOrder::ALLOWED_TRANSITIONS[$workOrder->status] ?? [] as $status)
+                                <option value="{{ $status }}">{{ str_replace('_', ' ', $status) }}</option>
+                            @endforeach
+                            @if (empty(\App\Models\WorkOrder::ALLOWED_TRANSITIONS[$workOrder->status] ?? []))
+                                <option value="{{ $workOrder->status }}">{{ str_replace('_', ' ', $workOrder->status) }}</option>
+                            @endif
                         </select>
+                    </div>
                     <x-field name="completion_notes" label="Completion notes" :value="$workOrder->completion_notes" textarea />
+                </div>
+
+                <div class="grid gap-3 md:grid-cols-2">
+                    @forelse ($workOrder->checklistItems() as $item)
+                        <label class="flex items-start gap-3 rounded-md border border-slate-200 p-3 text-sm dark:border-slate-800">
+                            <input type="checkbox" name="checklist_completed[{{ $item }}]" value="1" @checked((bool) ($completed[$item] ?? false)) class="mt-1 rounded border-slate-300 text-sky-600 shadow-sm focus:ring-sky-500 dark:border-slate-700 dark:bg-slate-950">
+                            <span class="text-slate-700 dark:text-slate-300">{{ $item }}</span>
+                        </label>
+                    @empty
+                        <p class="text-sm text-slate-600 dark:text-slate-400">No checklist items have been defined yet.</p>
+                    @endforelse
+                </div>
+
                 <x-primary-button>Save status</x-primary-button>
             </form>
         </section>
-        <section class="rounded border bg-white p-6">
+
-            <h3 class="font-semibold">Messages</h3>
+        <section class="tse-panel p-6">
+            <div class="flex flex-col gap-2 sm:flex-row sm:items-center sm:justify-between">
+                <h3 class="font-semibold text-slate-950 dark:text-white">Evidence and files</h3>
+                <p class="text-sm text-slate-500 dark:text-slate-400">Attach photos, closeout forms, notes, screenshots, or other work evidence.</p>
+            </div>
+            <x-attachments :attachments="$workOrder->attachments" />
+            <x-attachment-form type="work_order" :id="$workOrder->id" kind="work_order" />
+        </section>
+
+        <section class="tse-panel p-6">
+            <h3 class="font-semibold text-slate-950 dark:text-white">Change requests</h3>
+            <form method="POST" action="{{ route('work-orders.change-requests', $workOrder) }}" class="mt-4 space-y-4">
+                @csrf
+                <x-field name="summary" label="Summary" />
+                <x-field name="details" label="Details" textarea />
+                <x-secondary-button type="submit">Record change request</x-secondary-button>
+            </form>
+            <div class="mt-4 space-y-3">
+                @forelse ($workOrder->changeRequests() as $requestRecord)
+                    <div class="rounded-md border border-slate-200 p-4 text-sm dark:border-slate-800">
+                        <p class="font-semibold text-slate-950 dark:text-white">{{ $requestRecord['summary'] }}</p>
+                        <p class="mt-1 text-slate-500 dark:text-slate-400">{{ $requestRecord['requested_by_name'] ?? 'User' }} | {{ $requestRecord['status'] ?? 'open' }} | {{ $requestRecord['requested_at'] ?? '' }}</p>
+                        @if (! empty($requestRecord['details']))
+                            <p class="mt-2 whitespace-pre-line text-slate-700 dark:text-slate-300">{{ $requestRecord['details'] }}</p>
+                        @endif
+                    </div>
+                @empty
+                    <p class="text-sm text-slate-600 dark:text-slate-400">No change requests yet.</p>
+                @endforelse
+            </div>
+        </section>
+
+        <section class="tse-panel p-6">
+            <h3 class="font-semibold text-slate-950 dark:text-white">Messages</h3>
             <form method="POST" action="{{ route('work-order-messages.store', $workOrder) }}" class="mt-4 space-y-4">
                 @csrf
                 <x-field name="body" label="Message" textarea />
                 <x-primary-button>Send message</x-primary-button>
             </form>
             @foreach ($workOrder->messages as $message)
-                <div class="mt-3 rounded bg-gray-50 p-3 text-sm">
+                <div class="mt-3 rounded-md bg-slate-50 p-3 text-sm dark:bg-slate-950">
-                    <p class="font-semibold">{{ $message->user->name }} | {{ $message->created_at->diffForHumans() }}</p>
+                    <p class="font-semibold text-slate-950 dark:text-white">{{ $message->user->name }} | {{ $message->created_at->diffForHumans() }}</p>
-                    <p class="whitespace-pre-line">{{ $message->body }}</p>
+                    <p class="whitespace-pre-line text-slate-700 dark:text-slate-300">{{ $message->body }}</p>
                 </div>
             @endforeach
         </section>
-        <section class="rounded border bg-white p-6">
+
-            <h3 class="font-semibold">Reviews</h3>
+        <section class="tse-panel p-6">
+            <h3 class="font-semibold text-slate-950 dark:text-white">Reviews</h3>
             <form method="POST" action="{{ route('reviews.store', $workOrder) }}" class="mt-4 space-y-4">
                 @csrf
+                <div class="grid gap-4 md:grid-cols-3">
                     <x-field name="rating" label="Rating 1-5" type="number" />
                     <x-field name="communication_rating" label="Communication 1-5" type="number" />
                     <x-field name="scope_accuracy_rating" label="Scope accuracy 1-5" type="number" />
                     <x-field name="payment_reliability_rating" label="Payment reliability 1-5" type="number" />
                     <x-field name="workmanship_rating" label="Workmanship 1-5" type="number" />
                     <x-field name="timeliness_rating" label="Timeliness 1-5" type="number" />
+                </div>
                 <x-field name="body" label="Review" textarea />
                 <x-primary-button>Save review</x-primary-button>
             </form>
             @foreach ($workOrder->reviews as $review)
-                <div class="mt-4 rounded border p-4 text-sm">
+                <div class="mt-4 rounded-md border border-slate-200 p-4 text-sm dark:border-slate-800">
-                    <p class="font-semibold">{{ $review->reviewer->name }} rated {{ $review->reviewee->name }} {{ $review->rating }}/5</p>
+                    <p class="font-semibold text-slate-950 dark:text-white">{{ $review->reviewer->name }} rated {{ $review->reviewee->name }} {{ $review->rating }}/5</p>
-                    <p class="mt-1 text-gray-600">Communication {{ $review->communication_rating ?? 'n/a' }} | Scope {{ $review->scope_accuracy_rating ?? 'n/a' }} | Payment {{ $review->payment_reliability_rating ?? 'n/a' }} | Workmanship {{ $review->workmanship_rating ?? 'n/a' }} | Timeliness {{ $review->timeliness_rating ?? 'n/a' }}</p>
+                    <p class="mt-1 text-slate-600 dark:text-slate-400">Communication {{ $review->communication_rating ?? 'n/a' }} | Scope {{ $review->scope_accuracy_rating ?? 'n/a' }} | Payment {{ $review->payment_reliability_rating ?? 'n/a' }} | Workmanship {{ $review->workmanship_rating ?? 'n/a' }} | Timeliness {{ $review->timeliness_rating ?? 'n/a' }}</p>
-                    <p class="mt-2 whitespace-pre-line">{{ $review->body }}</p>
+                    <p class="mt-2 whitespace-pre-line text-slate-700 dark:text-slate-300">{{ $review->body }}</p>
                 </div>
             @endforeach
         </section>
-        <section class="rounded border bg-white p-6">
+
-            <h3 class="font-semibold">Disputes / Peer Review</h3>
+        <section class="tse-panel p-6">
+            <h3 class="font-semibold text-slate-950 dark:text-white">Community rating</h3>
+            <x-rating-summary :ratings="$workOrder->ratings" />
+            <x-rating-form type="work_order" :id="$workOrder->id" category="work_order_outcome" mode="thumbs" />
+        </section>
+
+        <section class="tse-panel p-6">
+            <h3 class="font-semibold text-slate-950 dark:text-white">Disputes / Peer Review</h3>
             <form method="POST" action="{{ route('disputes.store', $workOrder) }}" class="mt-4 space-y-4">
                 @csrf
                 <x-field name="summary" label="Summary" />
@@ -67,8 +203,8 @@
                 <x-primary-button>Open dispute</x-primary-button>
             </form>
             @foreach ($workOrder->disputes as $dispute)
-                <a href="{{ route('disputes.show', $dispute) }}" class="mt-4 block rounded border p-4 text-sm">
+                <a href="{{ route('disputes.show', $dispute) }}" class="mt-4 block rounded-md border border-slate-200 p-4 text-sm dark:border-slate-800">
-                    <span class="font-semibold">{{ $dispute->summary }}</span> | {{ $dispute->status }}
+                    <span class="font-semibold text-slate-950 dark:text-white">{{ $dispute->summary }}</span> | {{ $dispute->status }}
                 </a>
             @endforeach
         </section>

routes/web.php

@@ -78,6 +78,9 @@ Route::middleware('auth')->group(function () {
 
     Route::get('/work-orders', [WorkOrderController::class, 'index'])->name('work-orders.index');
     Route::get('/work-orders/{workOrder}', [WorkOrderController::class, 'show'])->name('work-orders.show');
+    Route::get('/work-orders/{workOrder}/print', [WorkOrderController::class, 'print'])->name('work-orders.print');
+    Route::patch('/work-orders/{workOrder}/details', [WorkOrderController::class, 'updateDetails'])->name('work-orders.details');
+    Route::post('/work-orders/{workOrder}/change-requests', [WorkOrderController::class, 'requestChange'])->name('work-orders.change-requests');
     Route::patch('/work-orders/{workOrder}/transition', [WorkOrderController::class, 'transition'])->name('work-orders.transition');
     Route::post('/work-orders/{workOrder}/messages', [WorkOrderMessageController::class, 'store'])->name('work-order-messages.store');
     Route::post('/work-orders/{workOrder}/reviews', [ReviewController::class, 'store'])->name('reviews.store');

tests/Feature/ExchangeWorkflowTest.php

@@ -96,6 +96,50 @@ class ExchangeWorkflowTest extends TestCase
         $this->assertDatabaseHas('disputes', ['work_order_id' => $workOrder->id, 'summary' => 'Scope changed']);
     }
 
+    public function test_work_order_details_checklist_change_requests_and_print_view_work(): void
+    {
+        [$buyer, $provider, $workOrder] = $this->workOrderFixture();
+
+        $this->actingAs($buyer)->patch("/work-orders/{$workOrder->id}/details", [
+            'scheduled_at' => '2026-07-12 09:00:00',
+            'appointment_window' => '9 AM - 11 AM',
+            'agreed_terms' => 'Two-hour minimum.',
+            'deliverables_checklist' => "Arrival photo\nCable test\nCloseout notes",
+            'required_evidence' => 'Photos and test results required.',
+            'evidence_rules' => ['Arrival photo', 'Completion photo'],
+        ])->assertRedirect("/work-orders/{$workOrder->id}");
+
+        $workOrder->refresh();
+
+        $this->assertSame(['Arrival photo', 'Cable test', 'Closeout notes'], $workOrder->checklistItems());
+        $this->assertSame(['Arrival photo', 'Completion photo'], $workOrder->evidence_rules);
+
+        $this->actingAs($provider)->patch("/work-orders/{$workOrder->id}/transition", [
+            'status' => 'en_route',
+            'checklist_completed' => [
+                'Arrival photo' => '1',
+                'Cable test' => '0',
+            ],
+        ])->assertRedirect("/work-orders/{$workOrder->id}");
+
+        $workOrder->refresh();
+        $this->assertTrue($workOrder->checklist_completed['Arrival photo']);
+        $this->assertFalse($workOrder->checklist_completed['Cable test']);
+
+        $this->actingAs($provider)->post("/work-orders/{$workOrder->id}/change-requests", [
+            'summary' => 'Add second terminal',
+            'details' => 'Buyer requested another POS terminal onsite.',
+        ])->assertRedirect("/work-orders/{$workOrder->id}");
+
+        $this->assertDatabaseHas('work_orders', ['id' => $workOrder->id]);
+        $this->assertSame('Add second terminal', $workOrder->fresh()->changeRequests()[0]['summary']);
+
+        $this->actingAs($buyer)->get("/work-orders/{$workOrder->id}/print")
+            ->assertOk()
+            ->assertSee('Arrival photo')
+            ->assertSee('Print');
+    }
+
     public function test_external_profile_snapshot_can_be_saved(): void
     {
         $provider = $this->userWithRole('provider');
@@ -156,6 +200,41 @@ class ExchangeWorkflowTest extends TestCase
             ->assertDontSee('Beta Fiber Works');
     }
 
+    public function test_provider_profile_saves_structured_services_tools_certifications_and_visibility(): void
+    {
+        $provider = $this->userWithRole('provider');
+
+        $this->actingAs($provider)->put('/provider-profile', [
+            'business_name' => 'Structured Provider',
+            'bio' => 'Public bio.',
+            'services_text' => "Smart hands | entry\nNetwork troubleshooting | advanced",
+            'tool_inventory_text' => "Cable tester | network\nTone probe | cabling",
+            'certification_records_text' => "Low voltage license | Oklahoma\nA+ | CompTIA",
+            'profile_visibility' => [
+                'bio' => '1',
+                'services' => '1',
+                'tools' => '1',
+                'certifications' => '1',
+                'imports' => '1',
+            ],
+            'private_notes' => 'Internal only.',
+        ])->assertRedirect('/provider-profile');
+
+        $profile = $provider->providerProfile()->firstOrFail();
+
+        $this->assertSame('Smart hands', $profile->services[0]['name']);
+        $this->assertSame('network', $profile->tool_inventory[0]['category']);
+        $this->assertSame('CompTIA', $profile->certification_records[1]['issuer']);
+        $this->assertFalse($profile->profile_visibility['rate_card']);
+
+        $this->get("/providers/{$profile->id}")
+            ->assertOk()
+            ->assertSee('Smart hands')
+            ->assertSee('Cable tester')
+            ->assertSee('Low voltage license')
+            ->assertDontSee('Internal only');
+    }
+
     public function test_buyer_directory_can_filter_and_sort_profiles(): void
     {
         $retailBuyer = $this->userWithRole('buyer');
@@ -196,6 +275,36 @@ class ExchangeWorkflowTest extends TestCase
             ->assertDontSee('Beta Warehouse Group');
     }
 
+    public function test_buyer_profile_saves_structured_hiring_policies_locations_and_visibility(): void
+    {
+        $buyer = $this->userWithRole('buyer');
+
+        $this->actingAs($buyer)->put('/buyer-profile', [
+            'company_name' => 'Structured Buyer',
+            'description' => 'Buyer description.',
+            'hiring_policies_text' => "Direct ACH | Net 15 after approval\nCOI required | Before dispatch",
+            'locations_text' => "Tulsa office | Oklahoma\nDallas office | Texas",
+            'profile_visibility' => [
+                'description' => '1',
+                'locations' => '1',
+                'policies' => '1',
+            ],
+            'private_notes' => 'Buyer internal note.',
+        ])->assertRedirect('/buyer-profile');
+
+        $profile = $buyer->buyerProfile()->firstOrFail();
+
+        $this->assertSame('Direct ACH', $profile->hiring_policies[0]['name']);
+        $this->assertSame('Texas', $profile->locations[1]['region']);
+        $this->assertFalse($profile->profile_visibility['payment_terms']);
+
+        $this->get("/buyers/{$profile->id}")
+            ->assertOk()
+            ->assertSee('Direct ACH')
+            ->assertSee('Tulsa office')
+            ->assertDontSee('Buyer internal note');
+    }
+
     public function test_invalid_work_order_transition_is_rejected(): void
     {
         [, $provider, $workOrder] = $this->workOrderFixture();