Phase 6 and 7 scope contact safeguards
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Codex
@@ -2,6 +2,10 @@
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$progress = $workOrder->checklistProgress();
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$completed = $workOrder->checklistCompleted();
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$evidenceRules = is_array($workOrder->evidence_rules) ? $workOrder->evidence_rules : [];
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$riskFlags = is_array($workOrder->risk_flags) ? $workOrder->risk_flags : [];
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$changeReasonCodes = \App\Models\WorkOrderChangeRequest::REASON_CODES;
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$contactEventTypes = \App\Models\WorkOrderContactEvent::EVENT_TYPES;
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$disputeReasonCodes = \App\Models\Dispute::REASON_CODES;
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@endphp
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<x-app-layout>
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@@ -34,6 +38,7 @@
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<x-stat-card label="Checklist" :value="$progress['done'].'/'.$progress['total']" description="Completed deliverables" />
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<x-stat-card label="Attachments" :value="$workOrder->attachments->count()" description="Evidence and files" />
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<x-stat-card label="Changes" :value="count($workOrder->changeRequests())" description="Requested scope changes" />
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<x-stat-card label="Contact issues" :value="$workOrder->contactFailureCount()" description="Logged support failures" />
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</div>
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<div class="mt-6 grid gap-6 lg:grid-cols-[1.1fr_.9fr]">
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@@ -55,6 +60,49 @@
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</div>
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</section>
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<section class="tse-panel p-6">
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<div class="flex flex-col gap-3 sm:flex-row sm:items-start sm:justify-between">
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<div>
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<h3 class="font-semibold text-slate-950 dark:text-white">Scope and support safeguards</h3>
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<p class="mt-1 text-sm text-slate-500 dark:text-slate-400">Structured scope governs the work order. Supplemental instructions cannot create undefined onsite obligations.</p>
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</div>
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<div class="flex flex-wrap gap-2">
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<x-badge tone="{{ $workOrder->scope_clarity_status === 'clear' ? 'emerald' : 'amber' }}">Scope {{ str_replace('_', ' ', $workOrder->scope_clarity_status) }}</x-badge>
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@if ($workOrder->contactSnapshotValue('contact_certified'))
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<x-badge tone="emerald">Support certified</x-badge>
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@else
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<x-badge tone="rose">Support not certified</x-badge>
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@endif
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</div>
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</div>
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@if ($riskFlags)
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<div class="mt-4 flex flex-wrap gap-2">
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@foreach ($riskFlags as $flag)
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<x-badge tone="amber">{{ str_replace('_', ' ', $flag) }}</x-badge>
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@endforeach
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</div>
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@endif
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<dl class="mt-6 grid gap-4 text-sm md:grid-cols-2">
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<div><dt class="text-slate-500">Primary objective</dt><dd class="whitespace-pre-line text-slate-800 dark:text-slate-200">{{ $workOrder->scopeSnapshotValue('primary_objective') ?: $workOrder->jobPost->scope }}</dd></div>
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<div><dt class="text-slate-500">Expected duration</dt><dd class="whitespace-pre-line text-slate-800 dark:text-slate-200">{{ $workOrder->scopeSnapshotValue('expected_duration') ?: 'Not specified' }}</dd></div>
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<div><dt class="text-slate-500">Included work</dt><dd class="whitespace-pre-line text-slate-800 dark:text-slate-200">{{ $workOrder->scopeSnapshotValue('included_work') ?: 'Not specified' }}</dd></div>
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<div><dt class="text-slate-500">Excluded work</dt><dd class="whitespace-pre-line text-slate-800 dark:text-slate-200">{{ $workOrder->scopeSnapshotValue('excluded_work') ?: 'Not specified' }}</dd></div>
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<div><dt class="text-slate-500">Maximum onsite expectations</dt><dd class="whitespace-pre-line text-slate-800 dark:text-slate-200">{{ $workOrder->scopeSnapshotValue('maximum_onsite_expectations') ?: 'Not specified' }}</dd></div>
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<div><dt class="text-slate-500">Closeout conditions</dt><dd class="whitespace-pre-line text-slate-800 dark:text-slate-200">{{ $workOrder->scopeSnapshotValue('closeout_conditions') ?: 'Not specified' }}</dd></div>
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</dl>
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<div class="mt-6 rounded-md border border-slate-200 p-4 dark:border-slate-800">
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<h4 class="font-semibold text-slate-950 dark:text-white">Certified contact path</h4>
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<dl class="mt-3 grid gap-4 text-sm md:grid-cols-3">
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<div><dt class="text-slate-500">Primary</dt><dd>{{ $workOrder->contactSnapshotValue('primary_contact_name') ?: 'Not set' }}<br>{{ $workOrder->contactSnapshotValue('primary_contact_phone') }} {{ $workOrder->contactSnapshotValue('primary_contact_email') }}</dd></div>
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<div><dt class="text-slate-500">Backup</dt><dd>{{ $workOrder->contactSnapshotValue('backup_contact_name') ?: 'Not set' }}<br>{{ $workOrder->contactSnapshotValue('backup_contact_phone') }} {{ $workOrder->contactSnapshotValue('backup_contact_email') }}</dd></div>
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<div><dt class="text-slate-500">Dispatch</dt><dd>{{ $workOrder->contactSnapshotValue('dispatch_contact_name') ?: 'Not set' }}<br>{{ $workOrder->contactSnapshotValue('dispatch_contact_phone') }} {{ $workOrder->contactSnapshotValue('dispatch_contact_email') }}</dd></div>
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<div><dt class="text-slate-500">Technical bridge</dt><dd>{{ $workOrder->contactSnapshotValue('technical_bridge') ?: 'Not set' }}</dd></div>
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<div><dt class="text-slate-500">Escalation</dt><dd>{{ $workOrder->contactSnapshotValue('escalation_contact') ?: 'Not set' }}</dd></div>
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<div><dt class="text-slate-500">Support window</dt><dd>{{ $workOrder->contactSnapshotValue('support_availability_window') ?: 'Not set' }}<br>{{ $workOrder->contactSnapshotValue('support_channel') }} {{ $workOrder->contactSnapshotValue('support_expected_response_time') }}</dd></div>
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</dl>
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</div>
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</section>
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@if (auth()->id() === $workOrder->buyer_id || auth()->user()->hasRole('admin'))
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<section class="tse-panel p-6">
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<h3 class="font-semibold text-slate-950 dark:text-white">Work-order setup</h3>
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@@ -129,18 +177,49 @@
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<h3 class="font-semibold text-slate-950 dark:text-white">Change requests</h3>
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<form method="POST" action="{{ route('work-orders.change-requests', $workOrder) }}" class="mt-4 space-y-4">
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@csrf
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<div>
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<label for="reason_code" class="block text-sm font-medium text-slate-800 dark:text-slate-200">Reason</label>
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<select id="reason_code" name="reason_code" class="mt-1 block w-full rounded-md border-slate-300 bg-white text-slate-950 shadow-sm focus:border-sky-500 focus:ring-sky-500 dark:border-slate-700 dark:bg-slate-950 dark:text-slate-100">
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@foreach ($changeReasonCodes as $code => $label)
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<option value="{{ $code }}">{{ $label }}</option>
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@endforeach
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</select>
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</div>
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<x-field name="summary" label="Summary" />
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<x-field name="details" label="Details" textarea />
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<div class="grid gap-4 md:grid-cols-3">
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<x-field name="scope_impact" label="Scope impact" textarea />
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<x-field name="schedule_impact" label="Schedule impact" textarea />
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<x-field name="terms_impact" label="Terms impact" textarea />
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</div>
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<x-secondary-button type="submit">Record change request</x-secondary-button>
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</form>
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<div class="mt-4 space-y-3">
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@forelse ($workOrder->changeRequests() as $requestRecord)
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<div class="rounded-md border border-slate-200 p-4 text-sm dark:border-slate-800">
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<p class="font-semibold text-slate-950 dark:text-white">{{ $requestRecord['summary'] }}</p>
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<p class="mt-1 text-slate-500 dark:text-slate-400">{{ $requestRecord['requested_by_name'] ?? 'User' }} | {{ $requestRecord['status'] ?? 'open' }} | {{ $requestRecord['requested_at'] ?? '' }}</p>
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<p class="mt-1 text-slate-500 dark:text-slate-400">{{ $requestRecord['requested_by_name'] ?? 'User' }} | {{ $requestRecord['reason_label'] ?? 'Change' }} | {{ $requestRecord['status'] ?? 'open' }} | {{ $requestRecord['requested_at'] ?? '' }}</p>
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@if (! empty($requestRecord['details']))
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<p class="mt-2 whitespace-pre-line text-slate-700 dark:text-slate-300">{{ $requestRecord['details'] }}</p>
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@endif
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<div class="mt-3 grid gap-3 text-xs md:grid-cols-3">
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<p><span class="font-semibold">Scope:</span> {{ $requestRecord['scope_impact'] ?? 'Not specified' }}</p>
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<p><span class="font-semibold">Schedule:</span> {{ $requestRecord['schedule_impact'] ?? 'Not specified' }}</p>
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<p><span class="font-semibold">Terms:</span> {{ $requestRecord['terms_impact'] ?? 'Not specified' }}</p>
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</div>
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@if (! empty($requestRecord['id']) && ($requestRecord['status'] ?? 'open') === 'open' && (auth()->id() !== ($requestRecord['requested_by_id'] ?? null) || auth()->user()->hasRole('admin')))
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<form method="POST" action="{{ route('work-orders.change-requests.resolve', [$workOrder, $requestRecord['id']]) }}" class="mt-3 grid gap-3 border-t border-slate-200 pt-3 dark:border-slate-800 md:grid-cols-[.6fr_1.4fr_auto]">
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@csrf
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@method('PATCH')
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<select name="status" class="rounded-md border-slate-300 bg-white text-sm text-slate-950 shadow-sm focus:border-sky-500 focus:ring-sky-500 dark:border-slate-700 dark:bg-slate-950 dark:text-slate-100">
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<option value="accepted">Accept</option>
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<option value="declined">Decline</option>
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<option value="withdrawn">Withdraw</option>
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</select>
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<input name="resolution_notes" class="rounded-md border-slate-300 bg-white text-sm text-slate-950 shadow-sm focus:border-sky-500 focus:ring-sky-500 dark:border-slate-700 dark:bg-slate-950 dark:text-slate-100" placeholder="Resolution notes">
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<x-secondary-button type="submit">Update</x-secondary-button>
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</form>
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@endif
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</div>
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@empty
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<p class="text-sm text-slate-600 dark:text-slate-400">No change requests yet.</p>
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@@ -148,6 +227,43 @@
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</div>
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</section>
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<section class="tse-panel p-6">
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<h3 class="font-semibold text-slate-950 dark:text-white">Contact and support event log</h3>
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@if (auth()->id() === $workOrder->provider_id || auth()->user()->hasRole('admin'))
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<form method="POST" action="{{ route('work-orders.contact-events.store', $workOrder) }}" class="mt-4 space-y-4">
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@csrf
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<div class="grid gap-4 md:grid-cols-2">
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<div>
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<label for="event_type" class="block text-sm font-medium text-slate-800 dark:text-slate-200">Event type</label>
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<select id="event_type" name="event_type" class="mt-1 block w-full rounded-md border-slate-300 bg-white text-slate-950 shadow-sm focus:border-sky-500 focus:ring-sky-500 dark:border-slate-700 dark:bg-slate-950 dark:text-slate-100">
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@foreach ($contactEventTypes as $code => $label)
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<option value="{{ $code }}">{{ $label }}</option>
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@endforeach
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</select>
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</div>
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<x-field name="attempted_channel" label="Attempted channel" />
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<x-field name="attempted_at" label="Attempted at" type="datetime-local" />
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<x-field name="result" label="Result" />
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</div>
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<x-field name="notes" label="Notes" textarea />
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<x-secondary-button type="submit">Log contact/support event</x-secondary-button>
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</form>
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@endif
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<div class="mt-4 space-y-3">
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@forelse ($workOrder->contactEvents as $event)
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<div class="rounded-md border border-slate-200 p-4 text-sm dark:border-slate-800">
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<p class="font-semibold text-slate-950 dark:text-white">{{ $contactEventTypes[$event->event_type] ?? str_replace('_', ' ', $event->event_type) }}</p>
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<p class="mt-1 text-slate-500 dark:text-slate-400">{{ $event->user->name }} | {{ $event->attempted_at?->format('M j, Y g:i A') ?? $event->created_at->format('M j, Y g:i A') }} | {{ $event->attempted_channel ?: 'No channel' }} | {{ $event->result ?: 'No result' }}</p>
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@if ($event->notes)
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<p class="mt-2 whitespace-pre-line text-slate-700 dark:text-slate-300">{{ $event->notes }}</p>
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@endif
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</div>
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@empty
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<p class="text-sm text-slate-600 dark:text-slate-400">No contact/support events have been logged.</p>
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@endforelse
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</div>
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</section>
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<section class="tse-panel p-6">
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<h3 class="font-semibold text-slate-950 dark:text-white">Messages</h3>
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<form method="POST" action="{{ route('work-order-messages.store', $workOrder) }}" class="mt-4 space-y-4">
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@@ -213,9 +329,11 @@
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<x-field name="rating" label="Overall rating 1-5" type="number" />
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</div>
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@foreach ($reviewFields as $field => $label)
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@php($definitionKey = $fieldDefinitionKeys[$field] ?? null)
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@php
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$definitionKey = $fieldDefinitionKeys[$field] ?? null;
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@endphp
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<div>
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<x-field name="{{ $field }}" label="{{ $label }} 1-5" type="number" />
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<x-field :name="$field" :label="$label.' 1-5'" type="number" />
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@if ($definitionKey && ! empty($definitions[$definitionKey]))
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<p class="mt-1 text-xs text-slate-500 dark:text-slate-400">{{ $definitions[$definitionKey] }}</p>
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@endif
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@@ -308,6 +426,14 @@
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<form method="POST" action="{{ route('disputes.store', $workOrder) }}" class="mt-4 space-y-4">
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@csrf
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<x-field name="summary" label="Summary" />
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<div>
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<label for="dispute_reason_code" class="block text-sm font-medium text-slate-800 dark:text-slate-200">Reason code</label>
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<select id="dispute_reason_code" name="reason_code" class="mt-1 block w-full rounded-md border-slate-300 bg-white text-slate-950 shadow-sm focus:border-sky-500 focus:ring-sky-500 dark:border-slate-700 dark:bg-slate-950 dark:text-slate-100">
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@foreach ($disputeReasonCodes as $code => $label)
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<option value="{{ $code }}">{{ $label }}</option>
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@endforeach
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</select>
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</div>
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<x-field name="claim" label="Claim" textarea />
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<x-field name="evidence_notes" label="Evidence notes" textarea />
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<x-primary-button>Open dispute</x-primary-button>
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