Phase 5 reputation governance

app/Models/Review.php

@@ -8,11 +8,27 @@ use Illuminate\Database\Eloquent\Model;
 
 #[Fillable([
     'work_order_id', 'reviewer_id', 'reviewee_id', 'rating', 'communication_rating',
-    'scope_accuracy_rating', 'payment_reliability_rating', 'workmanship_rating',
-    'timeliness_rating', 'body', 'review_type',
+    'preparedness_rating', 'scope_accuracy_rating', 'payment_reliability_rating',
+    'contact_availability_rating', 'schedule_reasonableness_rating',
+    'support_responsiveness_rating', 'closeout_fairness_rating', 'workmanship_rating',
+    'timeliness_rating', 'closeout_quality_rating', 'professionalism_rating', 'body',
+    'review_type', 'response_body', 'response_at', 'reported_at', 'reported_by_id',
+    'report_reason', 'moderation_status', 'moderated_by_id', 'moderated_at',
+    'moderation_notes',
 ])]
 class Review extends Model
 {
+    public const MODERATION_STATUSES = ['published', 'reported', 'hidden', 'dismissed'];
+
+    protected function casts(): array
+    {
+        return [
+            'response_at' => 'datetime',
+            'reported_at' => 'datetime',
+            'moderated_at' => 'datetime',
+        ];
+    }
+
     public function workOrder(): BelongsTo
     {
         return $this->belongsTo(WorkOrder::class);
@@ -27,4 +43,30 @@ class Review extends Model
     {
         return $this->belongsTo(User::class, 'reviewee_id');
     }
+
+    public function reportedBy(): BelongsTo
+    {
+        return $this->belongsTo(User::class, 'reported_by_id');
+    }
+
+    public function moderatedBy(): BelongsTo
+    {
+        return $this->belongsTo(User::class, 'moderated_by_id');
+    }
+
+    public function isVisible(): bool
+    {
+        return $this->moderation_status !== 'hidden';
+    }
+
+    public function editableBy(User $user): bool
+    {
+        if ($user->hasRole('admin')) {
+            return true;
+        }
+
+        $hours = (int) config('reputation.review_edit_window_hours', 48);
+
+        return $this->reviewer_id === $user->id && $this->created_at?->greaterThanOrEqualTo(now()->subHours($hours));
+    }
 }