Add provider tag verification

This commit is contained in:
Codex
2026-07-10 17:55:52 -05:00
parent 3b856b5e46
commit 71434c1ac4
14 changed files with 504 additions and 11 deletions
+6 -6
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@@ -33,6 +33,7 @@ The goal is not to clone Field Nation. The goal is to keep the useful operationa
- Provider and buyer directories use text-based filters instead of normalized category, skill, coverage, remote, rating, and reliability filters.
- Work-order lists are card-based and lack the dense assigned/available-work table that worked well in Field Nation.
- Work-order detail now supports contact/support failure logging and first-class change requests, but schedule update requests, running-late records, post-work tag verification, and general report-problem records still need a dedicated workflow.
- Work-order detail now supports contact/support failure logging, first-class change requests, and post-work provider tag verification; schedule update requests, running-late records, and general report-problem records still need dedicated workflows.
- Disputes and votes now have reason codes, but quorum rules, visibility rules, and deeper evidence timelines still need a future pass.
- Reviews exist, but there is no review response, report flow, edit window, moderation queue, category definitions page, or imported/native reputation distinction in the UI.
- Universal ratings are flexible, but category names are arbitrary strings and not governed by a taxonomy.
@@ -420,7 +421,7 @@ Implementation status:
- Added provider maximum technician level and self-declared tags in profile editing.
- Added buyer job technician-level selection and scope mismatch risk detection for smart-hands jobs that include troubleshooting or certification requirements.
- Added provider directory filters for technician level and taxonomy tag.
- Deferred buyer post-work tag endorsement/disagreement to the next verification pass.
- Added buyer post-work tag endorsement/disagreement with buyer-endorsed evidence updates on provider profiles.
## Phase 10 - Import Tooling And Marketplace History
@@ -717,11 +718,10 @@ Provider-protection rules:
## Recommended Immediate Sequence
1. Post-work provider tag verification: buyer endorsement/disagreement with self-declared level and tags after completed work orders.
2. Phase 11A: mobile-safe API endpoints for onsite work-order actions.
3. Phase 12A: notification preference UI and event-channel controls.
4. Phase 13A: audit logs and moderation/operations queues.
5. Phase 14A: deployment/scaling hardening.
1. Phase 11A: mobile-safe API endpoints for onsite work-order actions.
2. Phase 12A: notification preference UI and event-channel controls.
3. Phase 13A: audit logs and moderation/operations queues.
4. Phase 14A: deployment/scaling hardening.
## Key Design Commitments
+12 -3
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@@ -20,6 +20,7 @@ Provider Exchange is a Laravel application for a provider-centered field-service
- Normalized starter taxonomy for work categories, specialties, skills, tools, certifications, and provider tag evidence sources.
- Explicit technician level ladder from smart hands through project lead.
- Guided imported-history records for Field Nation, WorkMarket, and similar platforms with privacy controls, selected review excerpts, metrics, proof attachments, and admin verification status.
- Post-work provider tag verification for completed work orders, including buyer-confirmed level evidence, confirmed/disputed declared tags, suggested tags, and buyer-endorsed profile tag evidence.
- Configurable attachment storage policy with upload root, disk, size cap, MIME allowlist, image previews, file metadata, and deletion.
- Mutual reviews with category metrics.
- Peer-review disputes with comments, evidence, structured recommendations, and public vote breakdowns.
@@ -57,11 +58,11 @@ Provider Exchange is a Laravel application for a provider-centered field-service
## Phase Checkpoint
Phases 1-10A have been implemented locally through the guided imported-history pass. The next active planning block is:
Phases 1-10B have been implemented locally through post-work provider tag verification. The next active planning block is:
8. API/mobile prep: token-scoped endpoints, versioned API resources, geolocation check-in groundwork, contact/support failure logging, and mobile-safe work-order actions.
9. Post-work verification: buyer endorsement or disagreement with provider level/tags after completed work orders, earned evidence upgrades, and transparent tag history.
10. Notification preference UI and event-channel controls.
9. Notification preference UI and event-channel controls.
10. Admin operations, audit logs, and deployment hardening.
Work-order safeguards to carry into the next implementation passes:
@@ -125,6 +126,14 @@ Guided imported-history implementation completed:
- Admin dashboard includes an imported-history verification queue.
- Imported history remains separate from native TSE reputation.
Post-work provider tag verification completed:
- Buyers and admins can verify provider level/tag evidence after a work order is completed, buyer approved, or closed.
- Verification records store the provider's declared level, the observed level, a level verdict, confirmed tags, disputed tags, buyer-suggested tags, and notes.
- Confirmed declared tags upgrade their provider-profile evidence source to `buyer_endorsed`.
- Provider profiles now show recent completed-work competency evidence separately from imported history and five-star reviews.
- Providers cannot self-verify their tags from a work order.
Available-work safeguards to carry into directory and job-list phases:
- Available jobs should expose pay type, provider terms, schedule type, work type, rough location, buyer reliability, support/contact certification, scope clarity status, and request/quote count.