['en_route', 'cancelled', 'disputed'], 'en_route' => ['on_site', 'cancelled', 'disputed'], 'on_site' => ['in_progress', 'completed', 'disputed'], 'in_progress' => ['completed', 'disputed'], 'completed' => ['buyer_approved', 'disputed'], 'buyer_approved' => ['closed', 'disputed'], 'disputed' => ['closed'], 'closed' => [], 'cancelled' => [], ]; protected function casts(): array { return [ 'status_history' => 'array', 'scheduled_at' => 'datetime', 'checklist_items' => 'array', 'checklist_completed' => 'array', 'evidence_rules' => 'array', 'change_requests' => 'array', 'en_route_at' => 'datetime', 'on_site_at' => 'datetime', 'started_at' => 'datetime', 'completed_at' => 'datetime', 'approved_at' => 'datetime', 'closed_at' => 'datetime', ]; } public function jobPost(): BelongsTo { return $this->belongsTo(JobPost::class); } public function buyer(): BelongsTo { return $this->belongsTo(User::class, 'buyer_id'); } public function provider(): BelongsTo { return $this->belongsTo(User::class, 'provider_id'); } public function acceptedQuote(): BelongsTo { return $this->belongsTo(Quote::class, 'accepted_quote_id'); } public function reviews(): HasMany { return $this->hasMany(Review::class); } public function disputes(): HasMany { return $this->hasMany(Dispute::class); } public function messages(): HasMany { return $this->hasMany(WorkOrderMessage::class); } public function attachments(): MorphMany { return $this->morphMany(Attachment::class, 'attachable'); } public function ratings(): MorphMany { return $this->morphMany(Rating::class, 'rateable'); } public function canTransitionTo(string $status): bool { return in_array($status, self::ALLOWED_TRANSITIONS[$this->status] ?? [], true); } public function checklistItems(): array { if (is_array($this->checklist_items) && $this->checklist_items !== []) { return array_values(array_filter($this->checklist_items)); } return collect(preg_split('/\r\n|\r|\n/', (string) $this->deliverables_checklist)) ->map(fn (string $item): string => trim($item, " \t\n\r\0\x0B-[]")) ->filter() ->values() ->all(); } public function checklistCompleted(): array { return is_array($this->checklist_completed) ? $this->checklist_completed : []; } public function checklistProgress(): array { $items = $this->checklistItems(); $completed = $this->checklistCompleted(); $done = collect($items)->filter(fn (string $item): bool => (bool) ($completed[$item] ?? false))->count(); return [ 'done' => $done, 'total' => count($items), ]; } public function changeRequests(): array { return is_array($this->change_requests) ? array_values($this->change_requests) : []; } }