Files
technical-services-exchange/app/Http/Controllers/WorkOrderController.php
T

306 lines
12 KiB
PHP

<?php
namespace App\Http\Controllers;
use App\Models\WorkOrder;
use App\Models\AuditLog;
use App\Models\WorkOrderChangeRequest;
use App\Models\WorkOrderContactEvent;
use App\Notifications\ExchangeEventNotification;
use Illuminate\Http\RedirectResponse;
use Illuminate\Http\Request;
use Illuminate\Support\Arr;
use Illuminate\View\View;
class WorkOrderController extends Controller
{
public function index(Request $request): View
{
$orders = WorkOrder::with('jobPost', 'buyer.buyerProfile', 'provider.providerProfile', 'ratings.user')
->where(fn ($query) => $query
->where('buyer_id', $request->user()->id)
->orWhere('provider_id', $request->user()->id)
)
->latest()
->paginate(20);
return view('work-orders.index', ['orders' => $orders]);
}
public function show(Request $request, WorkOrder $workOrder): View
{
$this->authorizeParticipant($request, $workOrder);
return view('work-orders.show', [
'workOrder' => $workOrder->load(
'jobPost',
'buyer.buyerProfile',
'provider.providerProfile.taxonomyTerms',
'acceptedQuote',
'structuredChangeRequests.requester',
'contactEvents.user',
'providerTagVerification.buyer',
'reviews.reviewer',
'reviews.reviewee',
'disputes.openedBy',
'messages.user',
'attachments',
'ratings.user',
),
]);
}
public function print(Request $request, WorkOrder $workOrder): View
{
$this->authorizeParticipant($request, $workOrder);
return view('work-orders.print', [
'workOrder' => $workOrder->load(
'jobPost',
'buyer.buyerProfile',
'provider.providerProfile',
'acceptedQuote',
'structuredChangeRequests.requester',
'contactEvents.user',
'attachments',
),
]);
}
public function transition(Request $request, WorkOrder $workOrder): RedirectResponse
{
$this->authorizeParticipant($request, $workOrder);
$data = $request->validate([
'status' => ['required', 'string', 'in:'.implode(',', WorkOrder::STATUSES)],
'completion_notes' => ['nullable', 'string'],
'checklist_completed' => ['nullable', 'array'],
'checklist_completed.*' => ['nullable', 'boolean'],
]);
$status = $data['status'];
abort_unless($workOrder->canTransitionTo($status), 422, 'This status transition is not allowed.');
$this->authorizeTransitionRole($request, $workOrder, $status);
$timestamps = [
'en_route' => 'en_route_at',
'on_site' => 'on_site_at',
'in_progress' => 'started_at',
'completed' => 'completed_at',
'buyer_approved' => 'approved_at',
'closed' => 'closed_at',
];
$history = $workOrder->status_history ?? [];
$history[] = [
'status' => $status,
'user_id' => $request->user()->id,
'at' => now()->toIso8601String(),
];
$updates = [
'status' => $status,
'status_history' => $history,
'completion_notes' => $data['completion_notes'] ?? $workOrder->completion_notes,
'checklist_completed' => $this->normalizeChecklistCompletion(
$workOrder,
$data['checklist_completed'] ?? $workOrder->checklistCompleted()
),
];
if (isset($timestamps[$status]) && ! $workOrder->{$timestamps[$status]}) {
$updates[$timestamps[$status]] = now();
}
$workOrder->update($updates);
AuditLog::record($request, 'work_order.transitioned', $workOrder, [
'status' => $status,
]);
$recipient = $request->user()->id === $workOrder->buyer_id
? $workOrder->provider
: $workOrder->buyer;
$recipient->notify(new ExchangeEventNotification(
'Work order updated',
$request->user()->name.' changed '.$workOrder->jobPost->title.' to '.str_replace('_', ' ', $status).'.',
route('work-orders.show', $workOrder),
'work_order_status'
));
return redirect()->route('work-orders.show', $workOrder)->with('status', 'Work order updated.');
}
public function updateDetails(Request $request, WorkOrder $workOrder): RedirectResponse
{
$this->authorizeParticipant($request, $workOrder);
abort_unless($request->user()->id === $workOrder->buyer_id || $request->user()->hasRole('admin'), 403);
$data = $request->validate([
'scheduled_at' => ['nullable', 'date'],
'appointment_window' => ['nullable', 'string', 'max:255'],
'agreed_terms' => ['nullable', 'string'],
'deliverables_checklist' => ['nullable', 'string'],
'required_evidence' => ['nullable', 'string'],
'evidence_rules' => ['nullable', 'array'],
'evidence_rules.*' => ['nullable', 'string', 'max:255'],
]);
$checklistItems = collect(preg_split('/\r\n|\r|\n/', (string) ($data['deliverables_checklist'] ?? '')))
->map(fn (string $item): string => trim($item, " \t\n\r\0\x0B-[]"))
->filter()
->values()
->all();
$workOrder->update([
'scheduled_at' => $data['scheduled_at'] ?? null,
'appointment_window' => $data['appointment_window'] ?? null,
'agreed_terms' => $data['agreed_terms'] ?? null,
'deliverables_checklist' => $data['deliverables_checklist'] ?? null,
'checklist_items' => $checklistItems,
'checklist_completed' => $this->normalizeChecklistCompletion($workOrder, $workOrder->checklistCompleted(), $checklistItems),
'required_evidence' => $data['required_evidence'] ?? null,
'evidence_rules' => array_values(array_filter($data['evidence_rules'] ?? [])),
]);
return redirect()->route('work-orders.show', $workOrder)->with('status', 'Work order details updated.');
}
public function requestChange(Request $request, WorkOrder $workOrder): RedirectResponse
{
$this->authorizeParticipant($request, $workOrder);
$data = $request->validate([
'summary' => ['required', 'string', 'max:255'],
'details' => ['nullable', 'string'],
'reason_code' => ['required', 'string', 'in:'.implode(',', array_keys(WorkOrderChangeRequest::REASON_CODES))],
'scope_impact' => ['nullable', 'string'],
'schedule_impact' => ['nullable', 'string'],
'terms_impact' => ['nullable', 'string'],
]);
$changeRequest = $workOrder->structuredChangeRequests()->create([
'summary' => $data['summary'],
'details' => $data['details'] ?? null,
'reason_code' => $data['reason_code'],
'scope_impact' => $data['scope_impact'] ?? null,
'schedule_impact' => $data['schedule_impact'] ?? null,
'terms_impact' => $data['terms_impact'] ?? null,
'requester_id' => $request->user()->id,
'status' => 'open',
]);
AuditLog::record($request, 'work_order.change_requested', $changeRequest, [
'work_order_id' => $workOrder->id,
'reason_code' => $changeRequest->reason_code,
]);
$recipient = $request->user()->id === $workOrder->buyer_id
? $workOrder->provider
: $workOrder->buyer;
$recipient->notify(new ExchangeEventNotification(
'Work order change requested',
$request->user()->name.' requested a change on '.$workOrder->jobPost->title.'.',
route('work-orders.show', $workOrder),
'work_order_change_request'
));
return redirect()->route('work-orders.show', $workOrder)->with('status', 'Change request recorded.');
}
public function resolveChangeRequest(Request $request, WorkOrder $workOrder, WorkOrderChangeRequest $changeRequest): RedirectResponse
{
$this->authorizeParticipant($request, $workOrder);
abort_unless($changeRequest->work_order_id === $workOrder->id, 404);
abort_unless($request->user()->id !== $changeRequest->requester_id || $request->user()->hasRole('admin'), 403);
$data = $request->validate([
'status' => ['required', 'string', 'in:accepted,declined,withdrawn'],
'resolution_notes' => ['nullable', 'string'],
]);
$changeRequest->update([
'status' => $data['status'],
'resolution_notes' => $data['resolution_notes'] ?? null,
'responder_id' => $request->user()->id,
'responded_at' => now(),
]);
AuditLog::record($request, 'work_order.change_resolved', $changeRequest, [
'status' => $data['status'],
]);
return redirect()->route('work-orders.show', $workOrder)->with('status', 'Change request updated.');
}
public function logContactEvent(Request $request, WorkOrder $workOrder): RedirectResponse
{
$this->authorizeParticipant($request, $workOrder);
abort_unless($request->user()->id === $workOrder->provider_id || $request->user()->hasRole('admin'), 403);
$data = $request->validate([
'event_type' => ['required', 'string', 'in:'.implode(',', array_keys(WorkOrderContactEvent::EVENT_TYPES))],
'attempted_channel' => ['nullable', 'string', 'max:255'],
'attempted_at' => ['nullable', 'date'],
'result' => ['nullable', 'string', 'max:255'],
'notes' => ['nullable', 'string'],
]);
$event = $workOrder->contactEvents()->create($data + [
'user_id' => $request->user()->id,
'attempted_at' => $data['attempted_at'] ?? now(),
]);
AuditLog::record($request, 'work_order.contact_event', $event, [
'work_order_id' => $workOrder->id,
'event_type' => $event->event_type,
]);
$workOrder->buyer->notify(new ExchangeEventNotification(
WorkOrderContactEvent::EVENT_TYPES[$event->event_type] ?? 'Contact event logged',
$request->user()->name.' logged '.str_replace('_', ' ', $event->event_type).' on '.$workOrder->jobPost->title.'.',
route('work-orders.show', $workOrder),
'contact_event'
));
return redirect()->route('work-orders.show', $workOrder)->with('status', 'Contact/support event logged.');
}
private function authorizeParticipant(Request $request, WorkOrder $workOrder): void
{
abort_unless(
in_array($request->user()->id, [$workOrder->buyer_id, $workOrder->provider_id], true)
|| $request->user()->hasRole('admin'),
403
);
}
private function authorizeTransitionRole(Request $request, WorkOrder $workOrder, string $status): void
{
$userId = $request->user()->id;
$providerStatuses = ['en_route', 'on_site', 'in_progress', 'completed'];
$buyerStatuses = ['buyer_approved', 'closed', 'cancelled'];
$sharedStatuses = ['disputed'];
if (in_array($status, $providerStatuses, true)) {
abort_unless($workOrder->provider_id === $userId || $request->user()->hasRole('admin'), 403);
} elseif (in_array($status, $buyerStatuses, true)) {
abort_unless($workOrder->buyer_id === $userId || $request->user()->hasRole('admin'), 403);
} elseif (in_array($status, $sharedStatuses, true)) {
abort_unless(in_array($userId, [$workOrder->buyer_id, $workOrder->provider_id], true) || $request->user()->hasRole('admin'), 403);
}
}
private function normalizeChecklistCompletion(WorkOrder $workOrder, array $completed, ?array $items = null): array
{
$items ??= $workOrder->checklistItems();
return collect($items)
->mapWithKeys(fn (string $item): array => [$item => (bool) Arr::get($completed, $item, false)])
->all();
}
}