54 lines
3.2 KiB
Markdown
54 lines
3.2 KiB
Markdown
# Provider Exchange Roadmap
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Provider Exchange is a Laravel application for a provider-centered field-service network. The project should stay open source, avoid rate-setting, avoid payment custody in the first version, and keep reputation mutual between buyers and providers.
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## Current Foundation
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- Laravel app with Breeze authentication.
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- Role support for admin, provider, buyer, and hybrid users.
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- Seeded demo users for local testing.
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- Provider and buyer profile directories.
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- Community feed posts.
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- Buyer job posts and provider quote submission.
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- Quote revisions, quote decline flow, and quote acceptance.
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- Work-order creation from accepted quotes.
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- Work-order status transitions, messages, attachments, deliverables, and completion notes.
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- Mutual reviews with category metrics.
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- Peer-review disputes with comments, evidence, structured recommendations, and public vote breakdowns.
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- Universal community ratings for buyers, providers, job posts, work orders, and disputes.
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- Database notification events and notification inbox.
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- Starter Sanctum API surface for future app clients.
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- MIT license and no-payment/no-rate-setting guardrails.
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## Operating Principles
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- Providers and buyers are independent businesses.
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- The platform should not set, recommend, or enforce market rates.
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- Providers should control rate cards and terms.
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- Buyers should control posted offer terms.
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- Payment remains direct between buyer and provider unless a compliant payment partner is deliberately added later.
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- Reputation should be mutual, transparent, and appealable through community review.
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- Dispute voting is a community reputation signal, not legal adjudication.
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## Next Build Phases
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1. Profile depth: richer galleries, equipment lists, certifications, insurance fields, service coverage maps, and imported review summaries.
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2. Directory quality: saved searches, better filtering, profile badges, availability signals, and stronger buyer/provider discovery pages.
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3. Work-order depth: checklist templates, required evidence rules, appointment windows, onsite timestamps, and change-request records.
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4. Reputation refinement: rating category definitions, anti-abuse controls, edit windows, report flows, and moderation views.
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5. Dispute workflow: better evidence timelines, reason-coded votes, quorum/visibility rules, and admin/community moderation tools.
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6. Notifications: channel preferences, email templates, and event-specific subscription controls.
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7. API/mobile prep: token-scoped endpoints, versioned API resources, geolocation check-in groundwork, and mobile-safe work-order actions.
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8. Import tooling: guided manual imports for Field Nation, WorkMarket, and similar profile/review history.
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9. Admin operations: audit logs, queue health, system status, content moderation, and backup/export workflows.
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10. Deployment hardening: production environment docs, queue worker setup, scheduler setup, storage policy, and server provisioning notes.
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## Future/Deferred
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- Escrow or payment custody.
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- Automated rate recommendations.
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- Native mobile apps.
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- Real-time chat/websocket presence.
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- Marketplace-wide dispute binding beyond voluntary community reputation.
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- Automated scraping of third-party platforms where authentication, terms, or privacy boundaries are unclear.
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